Ilitch Companies · 11 hours ago
Box Office Representative
Detroit, MI
Full-time
Onsite
New Grad, Entry Level
0+ years expIlitch Companies is a prominent organization in the entertainment industry, and they are seeking a Box Office Representative. The role involves executing ticket transactions and providing customer service at various venues, while also reconciling daily sales.
Food and BeverageHospitalityTravel
Responsibilities
Conducts single event ticket sale transactions at the box office and phone center
Handle Accessible Seating phone orders and respond to customer questions
Distribute will call tickets for events and games
Provide information to patrons concerning events and games as well as ticket policies
Assist with patron’s mobile ticket issues
Reconcile and balance on a daily check out log
Performs other duties as assigned
Qualification
Required
High school diploma or general education degree (GED)
One to three months related experience and/or training
Possess the highest integrity and ethical standards
Knowledge of customer service principles and practice
Excellent verbal and written skills
Proficient in navigating multiple computer programs and logins
Active listening and attention to detail
Self-sufficient and dependable. Appropriate business acumen including professional appearance and demeanor
Good troubleshooting, analysis, and decision-making skills
Preferred
Experience working in the sports and entertainment industry
Knowledge with Ticketmaster system
Familiar with concept of digital ticketing
Company
Ilitch Companies
The Ilitch Companies' family of businesses represent leading brands in the food, sports and entertainment industries, including Little Caesars, Blue Line Distribution, the Detroit Red Wings, Olympia Entertainment, the Detroit Tigers, Olympia Development, Little Caesars Pizza Kit Fundraising Program, Champion Foods, MotorCity Casino Hotel, Ocean Casino Resort, and Tenda.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott Fisher
Chief Financial Officer
Patrick Rubens
Compensation Business Partner
Recent News
Crain's Detroit Business
2024-05-21
Company data provided by crunchbase