New York Technology Partners · 7 hours ago
Human Resources Support Specialist
Atlanta, GA
Contract
Onsite
New Grad, Entry LevelNew York Technology Partners is seeking a Human Resources Support Specialist to provide frontline support to employees regarding W-2 access and payroll documents. This role requires strong customer service skills and attention to detail in a fast-paced HR operations environment.
ConsultingInformation TechnologySoftwareStaffing Agency
Hiring Manager
Pravin Khobragade
Responsibilities
Provide support for W-2 access questions including guiding employees on how to retrieve documents from ADP
Perform password resets in ADP as needed to help employees regain account access
Pull and distribute payslips from Workday upon employee request
Respond to inbound phone calls related to W-2s and other payroll document questions
Maintain accurate documentation of employee interactions and support provided
Escalate complex issues to HR Operations leadership when necessary
Qualification
Required
Strong customer service skills
Attention to detail
Ability to work efficiently in a fast-paced HR operations environment
Strong customer service and communication skills
Proficiency in Microsoft Excel (basic filtering, sorting, and data entry)
Ability to handle confidential information with discretion
Company
New York Technology Partners
New York Technology Partners is an information technology company that provides IT and engineering services.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Reynolds
Senior Talent Acquisition Partner
Hetal Shah
Technical Recruiter at New York Technology Partners
Company data provided by crunchbase