Pawfect Shine · 1 day ago
Customer Service Representative (CSR)
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $28/hrPawfect Shine is a premier pet grooming and wellness company in Los Angeles, dedicated to providing exceptional care for pets. They are seeking a friendly and organized Customer Service Representative to assist pet owners with appointments and service inquiries, ensuring smooth daily operations and an excellent client experience.
Non-profit Organization Management
Responsibilities
Answer incoming calls, emails, and client inquiries
Schedule and confirm grooming appointments
Greet customers and assist with pet check-in and check-out
Process payments and maintain accurate service records
Provide information about grooming and pet care services
Coordinate appointment flow with groomers and bath attendants
Qualification
Required
High school diploma or equivalent required
Comfortable working in a pet-friendly environment
Strong communication and organizational skills
Basic computer and scheduling system knowledge
Ability to multitask in a fast-paced setting
Reliable, punctual, and professional demeanor
Benefits
On-the-job training
Employee discounts on pet grooming services
Supportive, team-oriented environment
Opportunities for growth within the company
Company
Pawfect Shine
At Pawfect Shine, we believe that pets deserve more than just basic care – they deserve to feel loved, pampered, and healthy every day.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase