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DXC Technology · 2 months ago

Technical Support- Customer Service Agent

CRI - SJ - SAN JOSE

Full-time

Onsite

New Grad, Entry Level

DXC Technology is a global leader in IT services and solutions, committed to creating a culture of learning and inclusion. The role of Technical Support - Customer Service Agent involves providing technical assistance and support for IT systems related to vehicle programming, focusing on problem resolution and customer satisfaction.

AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering

H1B Sponsor Likely

Responsibilities

Problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing

Resolve less complex problems immediately, while more complex problems are escalated for resolution

Qualification

IT systems supportTechnical Support experienceProblem solvingComputer hardware/softwareEnglish language proficiencyCustomer contact experienceTeamworkCommunication skillsOrganizational skills

Required

Professional work history or training with a focus on IT or automotive systems

Customer contact experience

Technical Support experience

Self-motivated with a proactive approach to meeting and exceeding customer expectations

Computer hardware and software experience

Substantial problem solving abilities

Ability to work and thrive in a team environment

Maintain a professional image at all times

Exceptional communications and organizational skills

Dedication to excellent attendance

+85% English language Domain

Company

DXC Technology

Glassdoor3.6

DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.

Founded in 2017

Ashburn, Virginia, USA

10001+ employees

https://www.dxc.com

H1B Sponsorship

DXC Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (51)

2024 (78)

2023 (175)

2022 (146)

2021 (123)

2020 (183)

Funding

Current Stage

Public Company

Total Funding

$755.84M

2025-12-02Post Ipo Debt· $755.84M

2017-04-03IPO

Leadership Team

Raul Fernandez

President and Chief Executive Officer

Kaveri Camire

SVP and Chief Marketing Officer

Recent News

Zawya.com

DXC announces strategic partnership with Euronet to expand global issuing and payments capabilities

2026-02-05

PR Newswire

The $194B Shift: How Quantum Risk Redefines Value

2026-02-05

TechAfrica News

DXC Technology and Euronet Partner to Expand Issuing and Payments Capabilities for Banks

2026-02-05

Company data provided by crunchbase