Customer Marketing Manager jobs in United States
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Mosaic · 13 hours ago

Customer Marketing Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$98K/yr - $140K/yr
date5+ years exp

Mosaic is a leading North American integrated marketing agency specializing in creating brand experiences. They are seeking a Customer Marketing Manager to lead customer advocacy efforts, develop impactful storytelling, and manage customer reference activities for RCS for Business.

Health CareMedicalNursing and Residential Care
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Execute the day-to-day implementation of the customer reference program for RCS for Business, serving as a key external contact for some of the world’s most recognized brands
Create and implement a holistic strategy to develop and scale customer advocacy content, including case studies, video testimonials, and speaker opportunities, to demonstrate the ROI and impact of RCS for Business
Identify and onboard new reference customers
Manage and monitor customer reference activity, keeping data current and accurate to ensure BD, Product, and Marketing teams have ready access to compelling customer stories

Qualification

Customer marketing experienceStorytelling skillsProject managementTech industry experienceContent developmentRelationship buildingAnalytical mindsetCommunication skills

Required

5+ years of experience in customer marketing, customer advocacy, customer evidence, or related roles
Experience within the tech or telecommunications industry
Post-secondary education in Marketing, Communications, Business, or a related field
Strong storytelling and content development skills
Experience engaging customers and building trusted relationships with global brands
Excellent communication skills and comfort presenting to senior stakeholders
Strong project management capabilities and ability to manage multiple engagements simultaneously

Preferred

Experience with business messaging, mobile communications, MarTech, or AdTech
Experience producing video content or managing customer testimonial projects
Background working with international markets or global customer bases
Analytical mindset with the ability to turn metrics into insights and narrative

Company

Mosaic

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Mosaic is a whole-person healthcare organization reaching across 12 states providing support to nearly 5,000 people.
dateFounded in 1913
location
Omaha, Nebraska, USA
people-size1001-5000 employees
web-link
https://www.mosaicinfo.org

Funding

Current Stage
Late Stage

Leadership Team

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Linda Timmons
President and Chief Executive Officer
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Scott Hoffman
Chief Financial Officer & Senior Vice President
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Recent News

Morningstar, Inc.
Announcing The Mosaic Company Foundation for Sustainable Food Systems
2025-03-25
Company data provided by crunchbase