Senior Credit Coordinator (Collections) jobs in United States
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Dentons · 10 hours ago

Senior Credit Coordinator (Collections)

Dentons US LLP is currently recruiting for a Senior Credit Coordinator (Collections) to support the Credit Managers in ensuring accurate and efficient collection of outstanding balances. The role involves working closely with billing attorneys and clients to facilitate resolution of accounts and maintain up-to-date records of collection activity.

AdviceConsultingLegal

Responsibilities

Supports the Firm’s collection processes and account maintenance for assigned clients and complex matters
Provides professional, timely, and thoughtful client service while assisting with routine and moderately complex collection matters
Works closely with billing attorneys, Credit Managers, and professional staff to follow up on outstanding accounts and help facilitate resolution
Communicates directly with Firm clients regarding account inquiries, payment status, and billing concerns, escalating sensitive issues as appropriate
Assists in preparing collection-related reports, documentation, and account analyses for internal stakeholders
Maintains accurate and up-to-date records of client communications and collection activity in Firm systems
Serves as a point of coordination between internal teams to ensure consistent and effective collection efforts
These duties may be ongoing or ad hoc in nature
Other duties as may be assigned to fully meet the requirements of the position

Qualification

CreditCollections experienceARCSElite Enterprise3EAderantAnalytical skillsCustomer serviceVerbal communicationWritten communicationProblem-solving skillsOrganizational skillsAttention to detailFlexibility

Required

5+ years' experience in credit and collections required
Excellent verbal and written communication skills
Strong analytical, reconciliation, and problem-solving skills with high attention to detail
Self-starter that delivers superior customer service
Must be detail-oriented with excellent organizational skills
Ability to work in a fast-paced environment
Flexibility to work overtime, as needed

Preferred

Law firm experience preferred
Experience with ARCS preferred
Experience with Elite Enterprise or 3E, Aderant, EHUB preferred

Benefits

Medical
Dental
Vision
401k
Profit sharing
Short-term/long-term disability
Life insurance
Tuition reimbursement
Paid time off
Paid holidays
Discretionary bonuses

Company

Dentons

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Dentons is a global law firm driven to provide you with the competitive edge in an increasingly complex

Funding

Current Stage
Late Stage

Leadership Team

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Amber Warren
Australian Chair & Chief Executive Officer, Australasia
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Kate Barton
Global CEO
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Company data provided by crunchbase