FM Industries · 11 hours ago
Director Quality Operations
FM Industries is a leading manufacturing solutions provider of precision components and assemblies for the semiconductor equipment industry. The Director of Quality Operations is responsible for the planning, leadership, and operational execution of the organization's quality departments, focusing on customer and supplier quality support teams.
Responsibilities
Leads the company in development of overall company quality goals and objectives
Develops long-term quality strategies, annual quality goals and metrics
Confer with quality and operations management to develop plans to achieve goals
Assign work to direct reports, appraise performance, reward and discipline employees, address complaints and resolve problems
Identify department training needs and provide for appropriate training of employees
Interface with customers on key quality issues and initiatives
Stay abreast of current customer requirements, quality and management tools through seminars and publications
Publish regular quality performance reports for management
Utilize quality data to prioritize and drive cross-functional continuous improvement efforts
Oversee and/or direct major quality system implementation projects
Keep top management team abreast of significant issues or developments identified during quality assurance activities
Be responsible for the application of corrective and preventive action processes in the areas to which they are responsible
Perform quality system documentation development and control
Interface with internal departments, customers and suppliers as required for quality planning, quality system development and resolution of quality issues
Provide and/or arrange quality related training for company employees
Implement the Company’s environmental, health and safety programs in all departments/units within their respective operations
Comply with applicable environmental, health and safety laws and regulations, Company policy and accepted safe work practices
Perform additional related duties as assigned
Qualification
Required
B.S. in a Technical, Materials Science or Quality-related discipline required or equivalent of education and experience
10-15 years' experience in quality management/engineering with demonstrable success in progressively challenging roles
Customer focused – prioritizes customer needs as the primary consideration in decisions
Ability to effectively communicate at all levels internally and externally across all mediums
Ability to plan and execute presentations to large groups of people (internal/external)
Computer literate including, but not limited to, MS Excel, Visio, Project, PowerPoint
Strong organizational development and team building skills
Understanding of statistical tools and analysis
Demonstrated ability to plan and manage complex projects
ISO Lead Auditor certification
ASQ CQM/CQE/SSBB/LSS
Basic knowledge of Quality Management Systems (ISO 9001) and Environmental Management Systems (ISO 14001), as applicable
Preferred
Graduate degree a plus