Project Rebound Administrative Support Coordinator jobs in United States
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California State University, Bakersfield · 17 hours ago

Project Rebound Administrative Support Coordinator

California State University, Bakersfield is seeking a Project Rebound Administrative Support Coordinator to support formerly incarcerated students. The role involves coordinating administrative activities, assisting with budget management, and providing logistical support for workshops and events related to the Project Rebound Initiative.

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Responsibilities

Provide administrative support to the Director by scheduling meetings (in person and via Zoom), coordinating Director’s Outlook calendar, and making Concur travel arrangements in accordance with established procedures
Serve as a main point of contact for the department by screening and responding to walk-in visitors, telephone calls, and electronic correspondence, ensuring inquiries are addressed promptly and directed to the appropriate individual or office
Interpret policies and procedures to address routine problems using appropriate reasoning and judgement. Elevate more complex questions or problems to the appropriate individual
Co-lead student employees by scheduling and providing daily direction on work assignments
Schedule on-and off-campus meetings in 25 live, Outlook, and Project Rebound social media sites as directed
Create, maintain, and complete administrative forms, letters, procedures, and reports by compiling required information and reviewing for completeness and accuracy by identifying and recording relevant information
Provide website support for the department using Omni CMS, and Cascade to ensure the website reflects the most current information about Project Rebound at CSUB
Support a safe work environment by following and assisting with implementation of university safety protocols and procedures
Maintain inventory records and process procurement requests for supplies, equipment, and materials in accordance with campus policies and procedures
Provide input and observations regarding administrative processes by identifying procedural issues and sharing suggestions with program staff to support operational efficiency and accuracy
Maintain an asset inventory of all Project Rebound electronic devices assigned to the department by Information Technology (IT), including tracking assignments and returns
Assist with the planning and managing of budgets, including gifts, donations, and special initiatives by gathering, compiling, and organizing specialized data from a variety of sources to prepare routine reports on a regular basis
Monitor, project, and reconcile fiscal accounts by reviewing transactions, identifying discrepancies, and reporting issues to appropriate staff
Identify appropriate funding sources by reviewing account information and confirming availability in accordance with established guidelines
Prepare billing requests and track purchases and revenue by maintaining records and updating tracking tools
Assist with logistical support for Project Rebound workshops and events by scheduling rooms, contacting speakers at the direction of program staff, preparing event materials, submitting payment paperwork for speakers and vendors, and assisting with event setup and breakdown
Monitor and track student participation in various activities
Respond to various and routine inquiries related to Project Rebound via in-person, phone, email, and social media by providing general program information or referring inquiries to appropriate staff as needed
Provide administrative support to University Outreach and Project Rebound activities by sharing event information, distributing promotional materials, and assisting with outreach efforts as directed
Support coordination efforts with faculty and staff by communicating event logistics, confirming attendance, and assisting with preparation of materials to support campus events
Monitor and track student participation in Project Rebound activities using established databases and spreadsheets
Assist with data collecting activities required for reporting by compiling information from existing records and tracking tools
Provide administrative support for Project Rebound orientation sessions and maintain student academic advising files and records in accordance with established procedures
Process student-related paperwork and notifications

Qualification

Administrative support experienceBudget managementCustomer serviceOffice systems knowledgeCommunication skillsOrganizational skillsSensitivity to diverse populationsBasic computer skillsTime managementInterpersonal skills

Required

High School Diploma or GED and four (4) years of recent (within seven years) progressively responsible administrative support experience
Regular and reliable attendance is required
Excellent ability to exercise confidentiality, discretion, and independent judgment and to handle highly sensitive interpersonal issues
Ability to demonstrate sensitivity to the needs of formerly incarcerated students
Experience to be fully functional in all technical aspects of work assignments
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages
Ability to independently handle multiple work unit priorities and projects with minimal direction
Ability to independently apply a wide variety of policies and procedures where specific guidelines may not exist
Working knowledge of budget policies and procedures
Ability to perform standard business math, such as calculating ratios and percentages, tracking financial data, and making simple projections
Ability to draft and compose correspondence and standard reports
Ability to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature
Ability to respond to inquiries and explain standard policies and procedures to others
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism
Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner
Thorough knowledge of English grammar, spelling and punctuation
Ability to interpret, communicate and apply policies and procedures
Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines
Basic computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email
Competence with Windows based software such as Word and Excel and use of the internet
Working knowledge of or ability to quickly learn University infrastructure
Must be willing to travel and attend training programs off-site for occasional professional development
Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis

Preferred

Experience working within an academic higher educational setting
Experience working with formerly incarcerated populations, direct personal experience of incarceration preferred
Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude

Benefits

Medical plans
Choice of dental plans
Vision coverage
Retirement participation in CalPERS
CSU tuition waiver
Up to 24 vacation days per year
Sick leave with unlimited accrual
15 paid holidays per year

Company

California State University, Bakersfield

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CSUB is a public university that specializes in offering educational courses.

Funding

Current Stage
Late Stage

Leadership Team

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Ana Schortman
Assistant to the Vice President and Chief Financial Officer
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Christopher Diniz, MBA
Deputy Chief Information Officer
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Company data provided by crunchbase