KLJ · 1 day ago
Public Engagement Strategist IV
KLJ is a company focused on building positive relationships with diverse public stakeholders. The Public Engagement Strategist IV leads the development of engagement strategies for significant projects, ensuring clear communication and collaboration between the company and the community.
Civil EngineeringConsultingCRMInformation TechnologyLegalOil and GasProperty DevelopmentPublic Transportation
Responsibilities
Develop and direct public engagement strategies for large, complex projects that align with overall project goals and client objectives
Identify key stakeholders and build strong relationships with government agencies, community partners, and advocacy groups
Maintain pulse-check awareness of public sentiment, community dynamics, and political landscapes impacting projects
Review, refine, and elevate content across channels—including newsletters, press releases, social media updates, and project summaries
Translate technical engineering concepts into clear, relatable messaging for the public
Ensure accuracy, consistency, and accessibility across all messaging and materials
Develop communication and outreach plans tailored to each stage of a project—planning, design, and active construction
Lead public meetings, workshops, open houses, tours, and listening sessions that encourage two-way dialogue
Manage logistics, vendor relationships, materials development, and event execution with precision and professionalism
Gather, evaluate, and interpret community feedback to refine strategies and proactively address concerns
Analyze engagement effectiveness using qualitative and quantitative metrics to guide future improvements
Monitor local media, social media platforms, and public forums for emerging trends, questions, or issues
Develop and implement crisis communication plans to ensure transparency and responsiveness during challenges, disruptions, or high-impact project moments
Serve as a trusted advisor to internal teams on emerging issues requiring clear, timely communication
Mentor, coach, and guide junior public engagement professionals to strengthen overall team capability
Lead training sessions and internal workshops to promote best practices in community engagement
Write effective scopes of work and contribute to proposal development and strategy, as needed
Perform additional responsibilities aligned with business needs, advancing KLJ’s mission, culture, and community impact
Qualification
Required
Bachelor's degree in Communications, Public Relations, Journalism, Urban Planning, or related field
Extensive experience designing and delivering public engagement strategies for complex or large-scale civil infrastructure projects
Prior experience collaborating with diverse community groups, government agencies, and advocacy organizations
Exceptional written and verbal communication skills with talent for simplifying complex technical content
Proficiency with digital communication platforms, including social media, analytics tools, content management systems, and basic graphic or layout tools
Skilled with Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to lead facilitation sessions—both in-person and virtual—with confidence and clarity
Strong interpersonal skills and the ability to build rapport across a wide range of personalities and perspectives
Experience managing multiple priorities, deadlines, and deliverables in a fast-paced environment
Knowledge of local government processes, permitting pathways, public policy, and regulatory considerations relevant to civil engineering work
Experience with crisis communication and issue-management strategies
Travel required based on project locations and engagement needs
Benefits
Health, dental, vision, and life insurance
Performance bonus
401k
Employee stock ownership program
Flexible work environment