Nourish · 1 day ago
Director of Provider Enablement
New York, NY, US
Full-time
Hybrid
Director/Executive
6+ years expNourish is on a mission to improve people's health by making it easy to eat well, and they are seeking a Director of Provider Enablement to create and own the systems that train and coach their clinical workforce. This role is critical to scaling the provider base while maintaining high clinical quality and involves building infrastructure, systems, and processes to ensure excellent care delivery from day one.
Air TransportationCustomer ServiceFood and BeverageReservations
No H1B
Responsibilities
Own the training and coaching systems that enable our providers to deliver excellent care, including RD outcomes and retention training training (live and asynchronous) and coaching interventions that drive retention and outcomes
Build and lead the Provider Enablement team, serving as the DRI on key clinical performance metrics
Drive measurable improvements in patient retention, health outcomes, clinical coaching effectiveness and productivity, and provider performance through data-driven coaching and training initiatives
Partner closely with our Clinical Quality team to translate learnings from individual coaching interventions into scalable process and product improvements
Establish performance management systems that identify underperforming providers, implement retraining plans, and manage offboarding when necessary
Scale enablement infrastructure to support new provider types as Nourish expands into a multidisciplinary care model
Qualification
Required
6–10 years of experience, with a mix of strategy work (e.g., management consulting, finance, business operations) and direct start-up experience
First-principles thinker who enjoys revamping processes/tech and identifying areas for improvement
Experience leading teams and excellent at people management & driving teams to high performance
Results-driven and metrics-oriented, not afraid of ambitious targets
Deep care for clinical outcomes and ability to set up systems to measure and improve overall clinical quality
Operationally excellent, able to manage a robust hiring/onboarding funnel and large volume of moving pieces seamlessly, with meticulous attention to detail
Extremely comfortable working cross-functionally, especially with clinical teams, but also driving success across functions ranging from growth to operations, finance, engineering, data, and more
Legally authorized to work in the U.S
Company
Nourish
Nourish is a booking platform for personalized in-flight meals, allowing airlines to provide passengers with whatever meal they desire.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$0.4M2023-01-02Seed· $0.4M
Leadership Team
Thomas Eliopoulos II
CEO / Founder
Company data provided by crunchbase