FICO · 16 hours ago
Business Operations Analyst
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $94K/yrFICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. They are seeking a Business Operations Analyst to support the Product Development Lifecycle and lead release management operations, ensuring efficient and high-quality product releases.
AnalyticsBig DataCollection AgencyConsultingFinancial ServicesFraud DetectionPredictive AnalyticsSoftware
Responsibilities
Support FICO’s Product Development Lifecycle and lead end-to-end release management operations
Develop and maintain documented standards, processes, and clear guidance to enable Product Management, Engineering, and Delivery teams to release platform capabilities and products efficiently
Partner closely with Product Management, Delivery Management, and Engineering to define release priorities, plans, and timelines, and track progress to execution
Collaborate with leaders across FICO to create and continuously refine release standards, guidance, and best practices
Drive continuous improvement across product development and release management practices to support operational excellence and efficiency
Build, track, and communicate release plans and roadmaps that clearly showcase FICO’s product portfolio
Facilitate and moderate meetings with key stakeholders to gather feedback, align priorities, and ensure processes reflect diverse perspectives
Schedule and lead planning and release-related meetings as needed
Develop and maintain release calendars, reports, and dashboards to communicate what is planned, what has been released, and identify opportunities for increased efficiency
Qualification
Required
Strong understanding of Agile development lifecycles and software delivery operations
Hands-on experience with software releases (required); experience with platform releases is a plus
Highly process-oriented with strong attention to detail
Interest or experience using AI to improve operational efficiency is desirable
Some experience in project or program management is preferred
A collaborative working style with excellent communication and stakeholder management skills
Strong time-management skills with the ability to meet tight deadlines and manage multiple priorities simultaneously
Proficiency in Jira; experience with Confluence and Aha! is a plus
Bachelor's degree in a closely related field or equivalent experience
Preferred
Experience with platform releases is a plus
Interest or experience using AI to improve operational efficiency is desirable
Some experience in project or program management is preferred
Experience with Confluence and Aha! is a plus
Benefits
Highly competitive compensation, benefits, and rewards programs designed to recognize and support your best work.
A people-first work environment that promotes work/life balance, employee resource groups, and social events that foster connection and collaboration.
Company
FICO
Fair Isaac Corporation enables businesses to automate, improve, and connect decisions to enhance business performance. It is a sub-organization of FICO.
Founded in 1956
1001-5000 employees
H1B Sponsorship
FICO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (18)
2023 (22)
2022 (25)
2021 (45)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-05-08Post Ipo Debt· $1.5B
2021-05-05Acquired
2003-01-10IPO
Leadership Team
William Lansing
CEO
Amir Hermelin
Chief Technology Officer
Recent News
2026-01-06
Company data provided by crunchbase