Optum · 2 days ago
Central Intake Manager
Johnstown, PA, US
Full-time
Onsite
Mid, Senior Level
$49K/yr - $87K/yr
2+ years expOptum is part of LHC Group, a leading post-acute care partner for hospitals, physicians, and families nationwide. The Central Intake Manager in Home Health manages and supervises all administrative and operational activities within Central Intake, overseeing referral acceptance and processing, as well as ensuring proper staffing and operational functions.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Oversees and monitors telephone referrals from all referral sources including but not limited to, Physicians, Hospital Social Workers, Hospital Discharge Planners, Nurses, patients, and families
Implements protocols related to Central Intake operations dealing with finance, case management, referral process, marketing, and liaison with Answering Service for branch operations
Assures the staffing of Central Intake with qualified personnel. Selects, orients, manages, and evaluates Central Intake staff
Compiles reports for Senior Staff to include statistics for DON's, referrals, marketing activities as needed
Participates in short and long-range planning based on the company goals and objectives
Analyzes and requests system enhancements related to company database
Assists finance department and branches with payer code changes and authorizations upon notification of patients insurance carrier changes as needed
Manages the operational functions of teams on an ongoing basis
Travels to provide assistance in branch offices as needed
Manages and directs operations of Central Intake and monitors branch schedule of availability to assure appropriate acceptance and staffing of referrals
Coordinates the staffing of cases with Branch Managers and Administrators as required, to assure Acceptance of all possible referrals
Attends and participates in workshops, continuing educational programs, seminars, etc. to keep abreast of current departmental changes
Attends and participates in annual in-service training programs
All other duties as assigned
Qualification
Required
2+ years of experience in health care
2+ years of managerial experience
Benefits
A comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
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