Vatica Health · 10 hours ago
Enterprise Implementation Director
United States
Full-time
Remote
Director/Executive
$150K/yr - $160K/yr
8+ years expVatica Health, in partnership with Cozeva, is dedicated to transforming value-based care through innovative technology and collaboration. The Enterprise Implementation Director will lead the strategy and execution of customer onboarding and implementation, working closely with various departments to align with client needs and company goals.
Health CareInformation Technology
Responsibilities
Significantly contribute to the enterprise implementation strategy, aligning onboarding and go-live experiences with company growth, revenue, and retention goals
Establish scalable frameworks, methodologies, and best practices to support enterprise and complex customer implementations
Anticipate market, customer, and regulatory trends impacting implementations and proactively adapt strategy
Serve as sponsor for strategic and enterprise customers during onboarding and early lifecycle phases
Build trusted relationships with health plan and provider organization senior customer stakeholders, positioning Vatica + Cozeva as a long-term strategic partner
Act as the voice of the customer internally, influencing product direction, roadmap priorities, and process improvements
Directly lead planning, execution, and delivery of complex, multi-workstream enterprise implementations
Ensure consistent, high-quality onboarding experiences across customers while allowing for tailored solutions where required
Drive continuous improvement in implementation efficiency, predictability, and outcomes
Partner with Sales to support deal scoping, implementation planning, and smooth handoffs from pre-sale to post-sale
Collaborate with Product, Data, Engineering, Clinical, and Support teams to resolve implementation dependencies and customer risks
Influence cross-functional priorities to reduce friction and improve customer outcomes
Define, track, and report on implementation KPIs including time-to-first-value, customer satisfaction, adoption, and retention indicators
Use data-driven insights to identify risks, trends, and opportunities for optimization
Contribute to forecasting, capacity planning, and resource allocation decisions
Qualification
Required
8+ years of experience in healthcare technology, healthcare administration, or SaaS, including leadership experience
Demonstrated success leading enterprise or complex customer implementations at scale
Deep experience working with Health Plans, IPAs, MSOs, or value-based care programs strongly preferred
Proven ability to lead cross-functional initiatives and influence senior stakeholders without direct authority
Benefits
Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar
Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded
401k plans- we want to empower you to prepare for your future
Room for growth and advancement- we love our employees and want to develop within
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Dependent Care Account
Life insurance, short-term, and long-term disability
Excellent PTO policy (everyone deserves a vacation now and then)
Great work-life balance environment- We believe family comes first!
Strong supportive teams- There is always a helping hand when you need it
Company
Vatica Health
Vatica Health is an innovative healthcare technology company that has developed a unique blend of proprietary technology and clinical teams.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.23M2018-04-03Acquired
2013-11-18Series Unknown· $1.23M
Leadership Team
Cory Kirspel
Chief Technology Officer
Carmen Andreoli
Chief Information Security Officer, SVP of Information Technology
Recent News
Vatica Health Inc.
2025-11-10
2025-07-18
Business Wire
2025-07-17
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