Baker Audio Visual® · 14 hours ago
Audio Visual Service Technician
Norcross, GA
Full-time
Onsite
Mid Level
3+ years expBaker Audio Visual is a leader in providing cutting-edge audiovisual solutions for commercial and industrial projects. They are seeking a skilled Audio Visual Support Engineer responsible for providing technical support, troubleshooting, and maintenance for audiovisual systems while collaborating with clients and project teams.
AudioInformation Technology
Hiring Manager
Erin Kazmi
Responsibilities
Diagnose and resolve technical issues related to AV systems, including video conferencing, sound systems, displays, control systems, and networking
Provide remote and on-site support to troubleshoot and repair AV equipment
Work with manufacturers and vendors to coordinate repairs, replacements, and software updates
Perform regular preventative maintenance on AV equipment to ensure reliability and longevity
Identify and recommend system improvements and upgrades
Maintain accurate service records and documentation of support activities
Assist with the setup, testing, and integration of new AV systems
Work alongside installation teams to ensure proper functionality and calibration of AV components
Configure AV systems to meet client needs, ensuring optimal performance
Provide training and guidance to end-users on AV system operations
Work closely with project managers, engineers, and support staff to deliver high-quality AV solutions
Serve as a technical liaison between clients and internal teams to ensure service excellence
Qualification
Required
3+ years of experience in AV support, system troubleshooting, and maintenance
Hands-on experience with AV technologies, including Crestron, Extron, Biamp, QSC, Shure, and Dante
Knowledge of networking principles related to AV systems (IP addressing, VLANs, streaming protocols)
Proficiency in configuring and troubleshooting video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex)
Familiarity with AV control systems and automation
Ability to read technical drawings, signal flow diagrams, and schematics
Strong problem-solving skills with attention to detail
Excellent verbal and written communication skills
Ability to work independently and as part of a team
Ability to lift and move AV equipment as needed
Valid driver's license, clean MVR, and willingness to travel to client sites
Preferred
AVIXA CTS, Crestron, or Extron certifications (preferred but not required)
Benefits
Health, dental, and vision insurance.
Paid time off and holidays.
401(k) retirement plan.
Opportunities for professional growth and development.
Company
Baker Audio Visual®
Baker Audio Visual was the first audio visual integrator in the Southeast and one of the first in the country.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase