Rehab Associates of Central Virginia · 19 hours ago
Authorization Specialist
Lynchburg, VA
Full-time
Onsite
New Grad, Entry LevelRehab Associates of Central Virginia is a leading outpatient physical therapy clinic dedicated to prioritizing patient needs. The Authorization Specialist will ensure that all patients requiring insurance authorization have the necessary documentation while maintaining compliance with HIPAA guidelines and providing excellent customer service.
FitnessHealth CareWellness
Responsibilities
Develop a clear understanding of how to contribute to the Rehab Associates Way and Rehab Associates Mission each day
Maintain a positive attitude and strive to always demonstrate the Rehab Associate Way and Family Code
Understand insurance and stay up to date on the plans that we participate with or work with more often
Consistently put patients first by ensuring that all patients that require an authorization for their insurance have the required authorization on file. Initially, the Benefit Specialist will task the Authorization Specialist for patients that require authorization. On an ongoing basis, utilizing the Authorization Report, the authorization specialist can filter to the previous day’s date, specific insurance group, and/or facility to review authorizations that are expiring
Maintain the privacy of patients both within the office and outside of work, following HIPAA guidelines
Quickly answer the phone in a friendly manner and assist coworkers and patients that leave voice mail in a timely fashion
Consistently monitor task list and prioritize based on urgency. Set tasks for account follow-up as needed
Consistently monitor email and prioritize based on urgency. Respond to all emails within one business day
Work closely with other members of the billing team. This position will work closely with the Benefits Specialist. If you finish your daily duties before the end of the business day, please check with the Benefits Specialist to see if you can aid them in any way. If they don’t need assistance, please then alert the Billing Supervisor. Additionally, this position will provide coverage for the Benefits Specialist and vice versa
Answer any questions or concerns PCCs, PTs, or PTAs may have throughout the day
Participate in team meetings and quarterly meetings as scheduled by supervisors
Communicate fully any questions, concerns, or issues directly to the Billing Supervisor
Qualification
Required
High school diploma or equivalent required
Proficient with Microsoft Office Products
Proficient computer skills, multitasking with data entry while using multiple computer applications
Ability to provide high level of customer service, attention to detail, critical thinking, and have proficient written and verbal communication skills
Ability to work independently and maintain productivity
Preferred
Some college experience in healthcare, business, accounting, and/or professional certification
Benefits
Competitive compensation
Excellent benefits package including 401k Matching, health, dental, and generous paid time off
Structured Training Provided
Multiple opportunities for professional development, specialization, and leadership
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Company
Rehab Associates of Central Virginia
Rehab Associates of Central Virginia is an outpatient physical therapy clinic that provides fitness services.
Founded in 1966
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Wright
Chief Operations Officer
Ryan Webb, PT, DPT, OCS, CSCS, cert MDT
Physical therapist- Partner, Site Director at Rehab Associates of Central Virginia
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