QIMA · 19 hours ago
Sales Support Coordinator / Inside Sales
United States
Full-time
Remote
New Grad, Entry Level
0+ years expQIMA is a global company dedicated to providing smart solutions for quality excellence in consumer products, food, and life sciences. They are seeking a Sales Support Coordinator to assist in managing sales documents, customer inquiries, and support sales activities to meet monthly and quarterly targets.
Information TechnologyLogisticsQuality AssuranceService IndustrySupply Chain Management
Responsibilities
Sending application forms for new and current customers
Creating quotes
Sending emails with certification contracts, sub-licenses to customers
Analyze compliance of sales documents and send audits to coordination department
Keep track of pending sales documents that were sent to clients and sending reminders
Organizing and saving electronic documents
Assist customers with WQS system questions
Take incoming phone calls
Help creating basic reports when requested
Help coordinating and organizing marketing campaigns, training, and sales conferences
Help with market pricing researches
Help identify potential customers through internet research, email them to introduce services and schedule meetings
Continue to attend technical classes and seminars in order to expand knowledge of services provided by WQS
Perform other related activities as necessary at the discretion of Management
Manage inbound and outbound sales activities for audit and certification services
Qualify leads and assess customer needs related to audits, and certification requirements
Present QIMA’s audit and certification solutions via phone or virtual meetings
Prepare quotations and support contract closure in coordination with sales and operations teams
Follow up on proposals and guide clients through the sales process
Maintain accurate customer and opportunity data in the CRM system
Collaborate with operations, technical teams, and customer support to ensure smooth service delivery
Meet or exceed monthly and quarterly sales targets
Up to 5% travel required (mainly for training and conference shadows)
Qualification
Required
At least 6 months of experience in sales / customer service role
Sales/Marketing experience
High School Diploma (Bachelor's degree preferable)
Company
QIMA
QIMA helps global brands, manufacturers, pharmaceutical labs and food growers make products consumers can trust.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
TA AssociatesLa Caisse
2025-03-20Private Equity
2021-12-08Private Equity
2017-12-01Private Equity
Leadership Team
Sebastien Breteau
Founder & CEO
Mathieu Labasse
Chief Marketing & HR Officer
Recent News
2025-07-29
2025-07-09
Business Insider
2025-04-11
Company data provided by crunchbase