Recovery Centers of America · 15 hours ago
Alumni Coordinator
Greenville, SC
Full-time
Onsite
Entry, Mid Level
1+ years expRecovery Centers of America is dedicated to transforming lives from active substance use disorders into recovery. The Alumni Coordinator is responsible for engaging patients and alumni, leading support initiatives, and developing strategic plans to enhance alumni connections and support their recovery journey.
Addiction TreatmentHealth CareMedicalPharmaceutical
Responsibilities
Introduces the Alumni Association to all individuals and families when they are at RCA for treatment
Ensures all patients have consented to communications from the Alumni Association post discharge
Engages with patients during inpatient and outpatient treatment by leading 12-step groups, activities, and facilitating engagement surveys
Organizes events to form connections among alumni and continue connectivity between alumni and RCA
Builds strong rapport with alumni through follow-up texts, emails, and social media
Helps alumni reenter treatment in case of relapse and assists patients in their transition between levels of care
Works with the Alumni Operations Manager to ensure communication to all alumni is accurate, well written, and timely
Leads and hosts virtual and onsite alumni support meetings on a regular basis
Helps create volunteer, mentoring, and service opportunities to increase alumni involvement
Develops and implements strategic alumni engagement plans aligned with RCA's mission and enterprise program goals
Analyzes engagement data and trends to identify opportunities for program enhancement and increased alumni participation
Designs and evaluates program initiatives that support relapse prevention, recovery support, and long-term alumni connection
Exercises independent judgment in decision-making related to alumni programming, event planning, communication strategies, and patient outreach
Creates and manages annual programming calendars, ensuring initiatives are delivered on schedule and meet expected outcomes
Determines appropriate follow-up approaches for alumni at risk of relapse and coordinates re-engagement pathways
Assumes responsibility for budget planning and oversight for alumni activities, including cost control and vendor selection
Develops and enforces standards and procedures for consistent alumni communication and engagement
Selects, trains, and supervises volunteers, mentors, and peer leaders within the Alumni Program
Serves as a subject matter expert on alumni engagement and recovery support practices for the site and broader enterprise
Collaborates with clinical and operational leadership to ensure alumni programming supports clinical pathways and organizational objectives
Represents the Alumni Program in meetings, community partnerships, and professional recovery events
Operates with a high degree of autonomy, prioritizing workflows, determining outreach strategies, and ensuring program goals are achieved without daily supervision
Uses advanced professional knowledge of recovery support and 12-step facilitation to guide program design and alumni engagement practices
Advises leadership on alumni engagement, program risks, and emerging community needs
Qualification
Required
Experience with 12-step facilitation is required
At least 1 year of experience in volunteer management, program administration, special events, or related field, ideally within addiction treatment
Preferred
Bachelor's degree preferred
Certified Peer Recovery preferred; willingness to obtain certification within 1 year of hire date
Company
Recovery Centers of America
Recovery Centers of America is fundamentally transforming the treatment of addiction and the capabilities of those in recovery
Founded in 2014King Of Prussia, Pennsylvania, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$331.5MKey Investors
Deerfield
2016-11-15Private Equity· $100M
2015-12-16Private Equity· $231.5M
Leadership Team
Michelle K. Kalz
Chief Growth Officer
Recent News
2026-01-22
Behavioral Health Business
2025-12-12
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