Assistant Truck Service Shop Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

TravelCenters of America · 6 hours ago

Assistant Truck Service Shop Manager

TravelCenters of America is a leading provider of services for professional truck drivers and motorists. The Truck Service Assistant General Manager supports the General Manager in overseeing the Truck Service department, focusing on team leadership, customer service, and operational efficiency.

Business TravelConsultingFood TrucksProfessional ServicesTravel

Responsibilities

Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner
Conduct visual inspections to ensure that all products and services are available
Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships

Qualification

Supervisory experienceTruck Service knowledgeVerbal communicationWritten communicationCustomer serviceRecruitmentTeam leadershipProblem-solvingFlexibility

Required

High School Diploma (or GED) required
Exhibit excellent verbal and written communication skills
Ability to effectively communicate with other managers
Ability to work flexible hours including nights, weekends and some holidays
A valid driver's license

Preferred

Associate's or bachelor's degree preferred
Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
Knowledge and understanding of the Truck Service business preferred

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Company

TravelCenters of America

company-logo
TravelCenters of America is a publicly traded full-service travel center network that owns and operates travel center franchises.

Funding

Current Stage
Public Company
Total Funding
$1.1M
Key Investors
PennDOT
2023-08-15Grant· $1.1M
2023-02-16Acquired
2007-02-09IPO

Leadership Team

leader-logo
John Thomas
Senior Vice President of Sustainability and Alternative Energy
linkedin
S
Skip McGary
Executive Vice President of Truck Service and Fuel Procurement
linkedin
Company data provided by crunchbase