AssistRx · 22 hours ago
Learning and Development Specialist (Healthcare Operations)
United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $70K/yr
2+ years expAssistRx is transforming the patient journey through technology, helping patients access life-saving therapies faster and more efficiently. The Learning Specialist plays a critical role in enabling AssistRx employees to perform at their best by designing and delivering impactful onboarding and continuous learning programs tailored for a complex healthcare environment.
Health CareInformation Technology
No H1B
Responsibilities
Design, facilitate, and continuously improve onboarding and upskilling programs aligned to AssistRx business goals
Deliver engaging training using adult-learning best practices across multiple formats, including:
Virtual instructor-led sessions
E-learning and self-paced modules
Video, workshops, and collaborative learning experiences
Serve as a trusted learning partner and subject-matter expert within assigned functional areas
Partner with internal stakeholders (Patient Services leaders, Field Management, Marketing, and others) to identify performance gaps and learning priorities
Conduct needs assessments and instructional analysis to ensure training solutions are relevant, consistent, and scalable
Translate complex healthcare, pharmaceutical, and system concepts into clear, actionable learning experiences
Collaborate closely with the Instructional Design team to develop high-quality digital learning content
Continuously evaluate and introduce new learning methods, tools, and processes to improve efficiency and learner engagement
Ensure training materials remain current with evolving regulations, workflows, and business needs
Track training attendance, completion, and learner progress using established systems and documentation standards
Maintain accurate training logs and records; report on training effectiveness and employee readiness
Support compliance and audit readiness through consistent documentation and reporting
Qualification
Required
Proven experience in learning & development, training facilitation, or instructional design
Strong working knowledge of adult learning theory and modern L&D methodologies
Experience leveraging instructional technologies to deploy, manage, and track learning for distributed teams
Exceptional communication and presentation skills with confidence facilitating large groups
Ability to build strong cross-functional relationships and operate effectively in a matrixed organization
Comfortable thriving in a fast-paced, high-growth, healthcare or technology environment
Preferred
2-3 years of experience delivering instructor-led training within pharmaceutical, healthcare, or health-tech environments
Experience training large, geographically dispersed teams
Familiarity with patient services, hub services, or specialty pharmacy workflows
Background partnering with instructional designers on digital learning solutions
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
Company
AssistRx
AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Leadership Team
Edward Hensley
Co-Founder & Chief Commercial Officer
Adam Dresen
Chief Technology Officer | CISO
Recent News
2025-09-30
Company data provided by crunchbase