Trinity Property Consultants · 15 hours ago
Union Door Staff Associate - ReNew Waterside
Chicago, Illinois
Full-time
Onsite
Entry Level
$22/hr - $23/hr
1+ years expTrinity Property Consultants is a leading organization in property management, dedicated to fostering vibrant communities. They are seeking a Union Door Staff Associate who will provide exceptional customer service to residents and guests while contributing to a welcoming environment.
Property ManagementReal Estate
Responsibilities
Provide superior customer service
Communicate effectively with community members, guests, visitors, and team members
Communicate concerns of the community with community leadership
Present an appearance appropriate to the image of Trinity Property Consultants
Serve as a role-model by following all policies and procedures
Ensure that all work has been completed in a prompt and professional manner
Clerical and phone support
Remove trash from lobby, amenity areas, and other community spaces daily
Assist community team and/or perform assigned tasks in a timely manner
Maintain a calendar of scheduled move-ins and move-outs, ensuring all freight elevator reservations are up-to-date
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the community leadership
Management of incoming and outgoing packages for all carriers
Additional tasks or duties assigned by Supervisor
Qualification
Required
Provide superior customer service
Communicate effectively with community members, guests, visitors, and team members
Communicate concerns of the community with community leadership
Present an appearance appropriate to the image of Trinity Property Consultants
Serve as a role-model by following all policies and procedures
Ensure that all work has been completed in a prompt and professional manner
Clerical and phone support
Remove trash from lobby, amenity areas, and other community spaces daily
Assist community team and/or perform assigned tasks in a timely manner
Maintain a calendar of scheduled move-ins and move-outs, ensuring all freight elevator reservations are up-to-date
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the community leadership
Management of incoming and outgoing packages for all carriers
Additional tasks or duties assigned by Supervisor
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands
The employee may occasionally be required to climb
Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus
The employee will be required to walk for extended periods of time
Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed
This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays
Regular attendance and active participation/planning at company functions and events
Demonstrate ability to perform skills for communicating with residents, team members, and management
Demonstrate ability to contribute to a team approach of serving residents and maintaining a successful community
Comply with expectations as demonstrated in the employee handbook
Remove trash from office areas and apartment buildings daily
Maintain resident coffee and refreshment stations
Responsible for reporting unusual or extraordinary circumstances regarding the property or Community Managers
Handle high stress situations effectively
Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Knowledge of state law as it relates to Fair Housing
Intermediate computer and internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
Minimum of one year as a Leasing Consultant, Concierge or Door Staff Associate in the Multifamily Industry or related field
Preferred
Preferred knowledge of the following software programs: Entrata, Outlook
One year of experience in a service industry is preferred
Company
Trinity Property Consultants
As one of the fastest growing owner-operator multifamily companies in the industry, we have continued to redefine and shape communities across the nation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Ben Ottoson
Learning And Development Partner
Charisse Weaver
Chief Compliance Officer
Company data provided by crunchbase