White Lodging · 6 hours ago
Corporate Manager of IT Infrastructure
Merrillville, IN
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expWhite Lodging is a company focused on hospitality, and they are seeking a Corporate Manager of IT Infrastructure. This role is responsible for leading and improving the enterprise IT infrastructure, managing technical operations, and ensuring operational excellence across distributed locations.
Hospitality
Responsibilities
Lead from the front by actively participating in infrastructure operations, troubleshooting, and project delivery alongside the team
Directly manage, coach, and develop IT infrastructure staff through regular engagement, technical mentorship, and performance management
Own team workflows including: task prioritization, on-call rotations, escalations, and workload balancing
Act as the primary escalation point for complex Tier-3 infrastructure issues and drive issues through resolution
Own the day-to-day operation of enterprise infrastructure including networks, servers, storage, virtualization platforms, and cloud-connected services
Execute and support system builds, upgrades, patching, migrations, and technology refresh efforts
Monitor system health, performance, and capacity, taking proactive action to prevent outages and degradation
Own disaster recovery and business continuity plans, including hands-on testing, documentation, and continuous improvement
Design and implement infrastructure solutions that meet business requirements while remaining scalable and supportable
Create, maintain, and improve infrastructure standards, configurations, and technical documentation
Lead infrastructure-related projects end-to-end, from planning and execution through stabilization and handoff
Evaluate and implement new technologies, tools, and platforms that improve operational efficiency and system reliability
Actively manage vendor relationships, service delivery, and technical outcomes
Participate in budgeting and capital planning by developing accurate estimates, validating solutions, and executing approved initiatives
Ensure vendor-delivered solutions are properly implemented, documented, and operationally supported by the team
Work directly with business partners and IT peers to understand operational needs and deliver practical infrastructure solutions
Communicate clearly during incidents, changes, and projects, providing timely updates and resolution plans
Produce clear, usable documentation and executive-ready summaries tied to system performance, reliability, and delivery
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems, or a related field (or equivalent experience)
10+ years of hands-on experience in IT infrastructure roles supporting enterprise environments
2+ years of experience leading or supervising infrastructure or operations teams while remaining technically active
Demonstrated ability to personally execute and lead work across networks, servers, and enterprise platforms
Strong project execution skills with the ability to manage and deliver multiple concurrent initiatives
Preferred
Master's degree in a technology or management-related field
Industry certifications such as Microsoft, HPe, CompTIA, or Cisco
Experience in hospitality, multi-site retail, or similarly distributed operational environments
Company
White Lodging
A leader among hotel management companies, with a diverse range of hotels in our portfolio.
5001-10000 employees
H1B Sponsorship
White Lodging has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Chris Anderson
Executive Vice President, Chief Operating Officer
Joe Pagone
Senior Vice President Operations
Recent News
2025-12-09
2025-10-02
2025-09-30
Company data provided by crunchbase