The Centers · 8 hours ago
Administrative Assistant, Supported Employment
The Centers provides health, family, and workforce services at 11 locations throughout Greater Cleveland. They are seeking an Administrative Assistant for the Supported Employment and Education program to provide administrative support and ensure smooth operation of programs designed to assist individuals with disabilities.
Health CareNon ProfitWellness
Responsibilities
Ensure the accurate preparation, verification, and timely submission of Opportunities for Ohioans with Disabilities (OOD) billing documents and confirm that all required supporting documentation is included with billing submissions
Monitor and follow up on unpaid or outstanding OOD claims, resolving any discrepancies as necessary
Ensure billing records are accurate and consistently updated for audit compliance
On a daily basis, monitor the Supported Employment Team email in-box, prioritizing incoming messages based upon urgency and relevance
Assign emails to the relevant team member or department for prompt response and action
Timely acknowledgement and resolution of all emails
Assist with the preparation and organization of client files, reports, and documentation
Perform general office duties such as setting up transportation, responding to inquiries, and maintaining office supplies
Collaborate effectively with other departments to ensure proper documentation and data management
Foster clear communication with the team to ensure that all tasks are prioritized and completed efficiently
Input data into the appropriate systems and ensuring accurate and organized record-keeping
Ensure the organization and upkeep of electronic filing systems
Support special projects as delegated by Assist with special projects as assigned by management
Adhere to the ethical, confidentiality, and professional standards and requirements of federal and state laws, the policies of the agency
Maintain current awareness of new developments in the field by establishing personal networks
Other related duties as assigned
Qualification
Required
High School Diploma
Advanced knowledge of Microsoft Office with special emphasis on ability to use Microsoft Excel and Access to create and relate databases for reporting and analysis
Demonstrated sensitivity and responsiveness to employee and client ethnic, cultural, and developmental backgrounds
Demonstrated ability to carry out complex oral or written instructions
Prior experience successfully supporting a unit or senior level manager
Preferred
Preferred degree in business administration or a related field
Preferred experience in a non-profit, health-related organization
Benefits
Choice of medical and dental plans
Health Savings Account
Flexible Spending Account for Health and Dependent Care
Vision
Support for Continuing education and credential renewal
Life Insurance
Retirement Savings (401K) with a company contribution
457 (b) Savings
Mental Health Support
Employee Assistance Program
Calm Subscription
Short and Longterm Disability
Company
The Centers
The Centers offer integrated healthcare, wellness, early learning, family support and workforce development services.