Servos · 8 hours ago
Senior ServiceNow Business Analyst
United States
Full-time
Remote
Mid, Senior Level
4+ years expServos is a ServiceNow Elite Partner specializing in Customer Workflows and Creator Workflows. They are seeking a Senior ServiceNow Business Analyst to drive the ServiceNow project lifecycle by collaborating with virtual teams and applying industry best practices.
Information Technology & Services
Hiring Manager
Kalen Kelley
Responsibilities
Work with client stakeholders and other team members to gather requirements and translate them for technical delivery
Assist with, and coordinate, client demos, testing, and workshops to ensure a seamless project lifecycle at every iteration
Be an advocate for quality and change management while keeping ServiceNow industry standards at the core of the work being performed
Provide extensive, continuous documentation to communicate requirements and establish visibility to all relevant project information
Develop a keen understanding of the solutions we implement and our customer’s business
Qualification
Required
A seasoned Business Analyst with at least 4 years of your career working with ServiceNow customers
A strong communicator that is highly capable of working directly with client stakeholders
Strongly skilled at relationship building, business process improvements, requirements gathering, defining ideal client solutions, and supporting organizational change management
An optimizer of efficiency who helps automate and streamline during project lifecycles utilizing, both, traditional (waterfall) and agile project methodologies
Familiar with basic administration of the ServiceNow platform (CSA Preferred) as well as ITIL framework
Passionate about doing the right thing, no matter how many times it takes
An adventurer who wouldn't mind traveling up to 20% of the time
Preferred
CSA Preferred
Benefits
Unlimited PTO after your first year
Health benefits with free coverage for you and competitive rates for your family
401k match and a variety of other benefits
An investment in your continued growth and development with training opportunities and certifications
Company
Servos
Servos provide frameworks and subsequent workflows made for specific industries and their needs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Wayne Chattaway, PHR
Co-Founder/ Advisor
Company data provided by crunchbase