Datasoft Technologies, Inc. · 1 month ago
Quality Assurance Analyst (Intermediate)
Tallahassee, FL
Full-time
Onsite
Mid Level
3+ years expDatasoft Technologies, Inc. is a recognized provider of professional IT Consulting services in the US. They are seeking a Quality Assurance Analyst responsible for developing and executing test plans, tracking quality assurance metrics, and assisting in the resolution of software issues.
ComputerInformation TechnologyProfessional ServicesRecruitingSoftwareStaffing Agency
Responsibilities
Develop System Test Plans and conduct multi-week system test scenarios to verify proper operation of changes to scratch-off and on-line sales, activity, validation, billing, and inventory tracking processes
Track Lottery and Vendor defect reports to closure following Lottery and vendor configuration management practices
Researching Lottery gaming system incidents and anomalies and report findings to the Information Resource Manager
Witness Vendor and/or conduct unit and integration level tests to verify enhancement modifications and anomaly corrections to the system and document the results of these tests
Assist with selection and integration of a test tracking/management tool
Prepare and submit Software Change Requests to provide system enhancements or correct system deficiencies
Review, comment and, follow-up via corrective action, the result of development documentation analysis to include Requirement Specifications, Design Documents, User Manuals and Gaming Planning documentation
Assist users to define required software enhancements and communicate this information to Lottery Vendor Management and Software Developers
Work with the Information Resource Manager and Games Administration Managers to develop testing schedules, train the Analysts on effective testing practices, and develop and maintain defect reporting processes and issue escalation procedures
Support development of Lottery Software Quality Assurance (SQA) Policies and Procedures
Assist with training of project and SQA personnel in support of SQA tasks
Provide direction to SQA Analysts on performance of SQA duties
Assist in educating users on features and enhancements of Lottery vendor software products
Performs related work as assigned
Provide exceptional customer service to all internal and external customers
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, or similar, or equivalent work experience
A minimum of 3 years of systems development, testing and/or business experience
Responsible for developing and executing formal test plans to ensure the delivery of quality software applications
Involved in test planning, writing test cases/scripts, test case automation and test execution
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status
Collects and analyzes data for software process evaluation and improvements and integrates them into business processes to address the business needs
Documents all problems and assists in their resolution
Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners
Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed
Preferred
Ability to keep immediate supervisor informed of pertinent information relating to job responsibilities
Ability to organize and prioritize tasks
With assistance from senior personnel, ability to understand complex system processes and communicate verbally and in writing with technical and non-technical personnel
With assistance from senior personnel, ability to create detailed test scripts, document test activity, and audit system reports to verify the integrity of system operation
Knowledge of word processing, spreadsheet, and electronic mail programs
Working knowledge of data processing principles and terminology
With assistance from the Information Resource Manager, ability to communicate Lottery requirements, needs and direction to the Lottery gaming vendor(s)
With assistance from the Information Resource Manager, ability to clearly communicate system capabilities and limitations to users and department directors
Knowledge of ticketing and bug tracking systems
Knowledge of Lottery Systems Preferred
Ability to exercise independent judgment
Benefits
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)
Company
Datasoft Technologies, Inc.
Proven professionals to propel your business forward! Whether you have short-term or extended staffing needs, you can rely on our established record of connecting the right person to the right job.
51-200 employees
H1B Sponsorship
Datasoft Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (34)
2023 (18)
2022 (22)
2021 (20)
2020 (25)
Funding
Current Stage
Growth StageLeadership Team
J
Jayadev Manyapu
President
Company data provided by crunchbase