UMOM New Day Centers · 6 hours ago
Workforce Development Specialist
3333 East Van Buren Street, Phoenix, Arizona 85008, USA
Full-time
Onsite
Mid Level
$47K/yr - $50K/yr
3+ years expUMOM New Day Centers is Arizona's largest provider of services for families experiencing homelessness. The Workforce Development Specialist is responsible for implementing employment and job training strategies to assist clients in obtaining and retaining sustainable income to support their transition out of homelessness.
Public Safety
Responsibilities
Serves as an ambassador of UMOM's workforce development strategy by supporting the regular implementation of employment services by program case managers, including training and supporting case managers to establish a time-sensitive employment/income plan that is integrated with a client's housing plan
Thoroughly assesses client's unique need while identifying and strategizing around barriers to long-term success
Assists clients in co-creating an employment plan to be able to achieve sustainable income based on their unique needs and circumstances and regularly meet to discuss and review progress
Meets regularly and consistently with clients to hold structured, intentional conversations focused on the skill-building necessary to obtain and retain employment
Facilitates employment readiness workshops such as resume writing, mock interviewing, and financial literacy for UMOM clients
Attend program case conferences to support case managers in addressing the unique needs of clients experiencing employment-related issues
Identify high acuity clients in the Job Readiness Workshop Series and schedule a 1:1 appointment for them with their program-specific Workforce Development Program Specialist
Provides retention services for clients who obtain employment at regular appointed intervals to address potential issues in maintaining employment
Coordinates and facilitates weekly and bi-monthly hiring events, including prioritizing employers that are the most appropriate fit for UMOM's clients
Establishes and nurtures relationships with public and private employers to develop direct job placement opportunities for participants
Documents all clients contact in UMOM's internal database, Efforts to Outcomes (ETO) within 72 hours
Creates and maintains training curriculum and instructional material
Supports program staff in the completion of accurate employment documentation in ETO, addressing discrepancies ongoing
Other duties as assigned by Leadership and/or Executives
Qualification
Required
High School or GED Diploma, required
Minimum 3 years of experience working with at-risk populations and/or case management required
Computer literacy required, including data entry, web navigation, typing and text editing, and the ability to learn operations in new software systems
Proficiency with Windows operating system, Microsoft Word, Excel, and Outlook
Valid Level One Fingerprint Clearance Card or the ability to obtain one
Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services
Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested
Valid AZ Driver's License and a driving record that falls within UMOM's policy
50/100 level of car insurance coverage
Preferred
Bachelor's degree, strongly preferred
Demonstrated knowledge of Motivational Interviewing and Trauma Informed Care preferred
Experience in and passion for workforce development, employment services, and vocational training preferred
Knowledge of non-profit sector; experience working with underserved or disadvantaged populations preferred
Knowledge of the local publicly funded workforce development system is a plus
Company
UMOM New Day Centers
UMOM New Day Centers is a safe place to stay.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$6.5MKey Investors
The Bob & Renee Parsons FoundationRepublic ServicesDay One Fund
2026-01-08Grant· $1.5M
2025-04-08Grant
2024-03-20Grant
Leadership Team
Monique Lopez
Chief Operating Officer
Karen Fletcher
Chief Development Officer
Recent News
2024-05-24
2024-05-24
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