JCPenney · 7 hours ago
Senior Manager, Product - Customer Data
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$110K/yr - $172K/yr
3+ years expJCPenney is a leading retailer, and they are seeking a Senior Manager, Product - Customer Data to lead product management for multi-brand customer and enterprise data capabilities. This role involves shaping a product vision and roadmap to enhance data capabilities and drive business growth while mentoring product team members.
E-CommerceFashionRetail
Responsibilities
Define and maintain the product vision and strategic roadmap for customer and enterprise data capabilities
Align product strategy with enterprise objectives and data-driven marketing priorities
Guide team members in developing and executing product strategies
Lead requirements gathering with business stakeholders, end-users, and technical teams for data and analytics products
Document business requirements, user stories, acceptance criteria, and process flows with precision and clarity
Ensure requirements are traceable and aligned with business value delivery
Serve as the primary liaison between business, technology, analytics, and operations teams to ensure successful product delivery
Partner with engineering, data science, and operations teams to translate requirements into actionable solutions
Drive alignment and manage stakeholder expectations throughout the product lifecycle
Mentor and coach product managers and analysts
Prioritize features and backlog items to maximize business impact and delivery efficiency
Track progress, manage risks, and ensure timely delivery of capabilities and enhancements
Support testing, change management, and training to enable adoption of new data capabilities
Communicate to all impacted teams throughout
Monitor usage and performance of data platforms and tools
Gather feedback from stakeholders to inform enhancements and future roadmap planning
Stay current on industry best practices, emerging technologies, and trends in data management and analytics
Qualification
Required
At least three years in product management related to customer data, enterprise data, and their uses
Expertise in analytics, data modeling, customer segmentation, AI/LLM, and audiencing
Proven ability to own the full product lifecycle—from vision and roadmap through requirements and delivery
Strong analytical and problem-solving skills with an ability to translate complex business needs into actionable requirements
Excellent written and verbal communication skills; adept at stakeholder engagement across business and technology teams
Familiarity with agile methodologies, user story writing, and backlog management
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
10001+ employees
H1B Sponsorship
JCPenney has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (47)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Global Cosmetics News
2026-01-20
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
Company data provided by crunchbase