ASML · 1 week ago
Field Service Engineer EUV
ASML is a leading company in the high-tech industry, and they are seeking a Field Service Engineer for their Customer Support organization. The role involves maintaining and repairing ASML systems at customer sites, ensuring optimal system performance, and providing technical expertise and support to customers and peers.
CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware
Responsibilities
Drive system performances (availability, MTTR, Schedule down predictability) to target
Perform maintenance and repair actions within agreed boundaries
Build & Integrate the EXE5000 system
Execute integration test plans
Prepare service actions
Execute action plans within the committed time
Continuity between the competencies to ensure issue ownership is landed and escalated appropriately
Maintain service order documentation up to date
Ensure aftercare is performed and adequate
Drive escalation of issues within the local office and utilizing non-local resources
Provide coaching to peers
Knowledge transfers to local site engineers and customer
Act as the technical expert in customer meets as required
Improve service mix and structural issue documentation including initiation, review and improvement rollout
Actively participate in improvement and/or standardization projects to increase overall site performances
Mature and industrialize the ecosystem to meet customer needs
Qualification
Required
BS engineering degree or equivalent experience
Engineers with greater than 2 years' experience in a CS support department for high tech products
Must take ownership for solving issues and ensures escalations take place
Take proactive action for prevention or repeating error
Capable of resolving most issues without assistance & highly independent in a shift position
Ability to make decisions in the priority of problem solving
Work unsupervised and be responsible for projects, track equipment performance and prepare technical reports
Take initiative and ownership to increase skill and knowledge level in team
Document knowledge systematically and in an accessible way
Previous experience mentoring new hire engineers & helping integrate from a technical and procedural perspective
Clear and effective communication skills required
Proficient in MS Office (MS Word, Excel, PowerPoint)
Ability to thrive in a very dynamic and high pace environment
Multi-task team player with good ability to work under different working environment pressures
Open for cultural differences and able to work with a site of different cultures and WOW
Motivated, pro-active, self-driven, and flexible
Strong customer focus
Verbal and written language skills in English
This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.). As a condition of employment, qualified candidates must be legally authorized to access such controlled technology prior to beginning work
Preferred
Engineers with at least 1 years of ASML micro-lithography system experience preferred
Benefits
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.
Company
ASML
ASML is a manufacturer of chip-making equipment.
H1B Sponsorship
ASML has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (460)
2024 (354)
2023 (538)
2022 (443)
2021 (196)
2020 (279)
Funding
Current Stage
Public CompanyTotal Funding
$526.46M2022-05-10Post Ipo Debt· $526.46M
1995-03-24IPO
Leadership Team
Recent News
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