Connecticut Rivers Council, Scouting America · 7 hours ago
Museum Assistant - Villa Curator
ABQ-SF Metro Area
Full-time
Onsite
Mid Level
3+ years expConnecticut Rivers Council, Scouting America is seeking a Museum Assistant - Villa Curator to support the operational and programmatic functions of the Villa Philmonté. The role involves overseeing day-to-day operations, managing staff, and delivering educational tours while ensuring a welcoming visitor experience.
Non-profit Organization Management
Responsibilities
Open and close the facility, coordinate maintenance and housekeeping needs
Design and install exhibits highlighting the history of the Villa Philmonté, Philmont Ranch, and the Phillips family
Lead guided tours; maintain the Villa’s collection of furnishings and archives; support visitors, staff, and researchers with relevant information and materials
Develop, implement, and manage a robust tour program
Hire, train, supervise, and schedule seasonal staff
Continuously assess and enhance the quality and consistency of the tour program
Conduct or arrange off-season tours as needed
Assist in planning and executing museum events and meetings
Conduct research related to the Villa’s history and collections
Oversee facility security; ensure systems are operational and protocols are followed during open hours
Perform various duties related to museum operations, collections care, and visitor services
Carry out other responsibilities as assigned
Qualification
Required
High School Diploma or GED equivalency
Minimum of 3 years of experience in a historic house tour museum, customer service, hospitality, or educational role, preferably in a museum setting
Must pass a criminal history background check
Knowledge of: The Villa's specific collection, its historical or cultural significance, and its mission; Historic house operations and procedures; customer service best practices and principles; MS Office Suite and other relevant software; standard administrative and office management functions and practices
Skill in: Verbal and written communication for interacting with visitors, tour groups, and colleagues; actively listening, clearly explaining information, and responding to inquiries in a professional and courteous manner; prioritizing tasks, managing time effectively, and maintaining accurate records; handling diverse responsibilities and ensuring smooth museum tour operations; use of basic computer software programs, including word processing, spreadsheets, and potentially museum-specific software
Ability to: Build rapport and interact positively with a diverse range of visitors, including children and adults; demonstrate patience, empathy, and cultural sensitivity; identify and resolve issues efficiently, either independently or collaboratively, handle unexpected situations or challenges that may arise in a museum environment; collaborate effectively with colleagues, volunteers, and other staff
Preferred
NAI Certified Interpretive Guide (CIG), or Certified Interpretive Trainer (CIT)
History or museum background
Benefits
Major medical
Prescription coverage
Dental
Vision
Life insurance
Short and long-term disability
Accidental death
Match Savings plan
Generous PTO policy
Scouting America holiday observances
Company
Connecticut Rivers Council, Scouting America
Fun. Adventure. Values. You've found it all with Scouting, the most proven and successful youth service program in American history.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Chuck Herrera
CEO
Mark Switzer
Chief Executive Officer
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