Integrity Express Logistics · 6 hours ago
Enterprise Logistics Coordinator
Tampa, FL
Full-time
Onsite
Entry Level
2+ years expIntegrity Express Logistics is seeking an Enterprise Logistics Coordinator to manage daily operations of designated Enterprise Accounts. This role involves ensuring loads are accepted, scheduled, and delivered on time while providing exceptional customer service and maintaining strong relationships with clients and carriers.
Freight ServiceLogisticsSupply Chain Management
Hiring Manager
Remington D.
Responsibilities
Provide exceptional customer service for all accounts within the team
Accept all loads tendered by customers and inform your Team Lead or Manager if a load cannot be accepted
Regularly verify in the Transportation Management System (TMS) that all loads are accepted and properly built
Monitor and respond to emails in a timely manner
Build and maintain strong relationships with primary contacts and other carriers
Assist with tracking shipments using 4kites/Macropoint for accounts requiring this service
Support dispatch, check-calling, and load booking as needed
Maintain consistent communication with customers to nurture and expand accounts
Stay informed about market trends to ensure competitive truck rates
Provide updates to customers regarding carrier locations, as well as any potential issues or delays
Ensure accurate data entry into the TMS notes section for each load
Take initiative in resolving customer issues and concerns, collaborating with team leadership to find effective solutions
Manage Accounts Receivable (A/R) for all accounts
Ensure correct invoicing and accurate rate management for customers
Qualification
Required
High School Diploma or GED required
Minimum of 2 years of customer service experience
Proficient in Microsoft Office Suite
Availability to work evenings or weekends as needed
Preferred
Previous experience in logistics operations is preferred
Company
Integrity Express Logistics
Integrity is our name for a reason, it is at the core of who we are.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Private Equity
Leadership Team
James Steger
CEO
Pete Ventura
Co-founder and Partner
Recent News
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