Client Services Specialist - Records Clerk jobs in United States
cer-icon
Apply on Employer Site
company-logo

Community Action Council of Howard County · 1 day ago

Client Services Specialist - Records Clerk

positionColumbia, MD
timePart-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Community Action Council of Howard County is dedicated to diminishing poverty and enabling self-sufficiency for individuals and families in need. The Client Services Specialist – Records Clerk plays a vital role in ensuring compliance and data accuracy for the Office of Home Energy Programs by managing system records and processing reports.

CommunitiesNon ProfitSocial Assistance
check
Diversity & Inclusion

Responsibilities

Manages and executes the administrative processes required to merge MDThink electronic applications into main OHEP portal
Reconcile returned client information documents with Request For Additional Information (RFAI) cases
Enter data from paper applications into OHEP Database
Handle administrative tasks assisting with office functions such as data entry, managing calls, emails, and other office tasks
Provide 55-day utility extensions as appropriate and respond to all requests for status updates
Manages scanning/uploading paper documents into CAP60
Attend in-service training, staff meetings, and other activities to ensure continuous learning and professional growth
Perform other duties as assigned to support CAC's mission

Qualification

Data entryMicrosoft OfficeAdministrative experienceBilingual in SpanishEffective decision-makingProblem-solving skillsCommunication skillsConfidentialityTeam collaborationFlexible schedule

Required

High School diploma or equivalent
2 or more years of experience in a high-paced administrative environment performing data entry
Ability to work a flexible schedule on-site
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Effective decision-making and problem-solving skills
Ability to work both independently and collaboratively
Strong oral and written communication skills, with the ability to communicate across all levels of the organization
Ability to handle sensitive information and maintain confidentiality
Ability to read, write, comprehend, and speak English

Preferred

Bilingual in Spanish
Associates degree

Company

Community Action Council of Howard County

twittertwittertwitter
company-logo
Community Action Council of Howard County offers programs and services to low-income residents of Howard county.
dateFounded in 1965
location
Columbia, Maryland, USA
people-size51-200 employees
web-link
https://cac-hc.org/

Funding

Current Stage
Growth Stage
Total Funding
$0.15M
Key Investors
Community Foundation of Howard CountyHorizon Foundation
2025-01-08Grant· $0.01M
2023-01-19Grant· $0.05M
2022-01-18Grant· $0.1M

Recent News

Business – Baltimore Sun
Food bank, center for early childhood education coming to Howard’s Route 1 corridor
2025-09-28
citybiz
State Roundup: Naval Academy’s First Female Supt. REASSIGNED; Senate Committee Approves FBI HQ Stay In D.C.; Moore Signs Environmental Justice Order
2025-07-22
Horizon Foundation
Horizon Foundation Awarded Over $2 Million in Grants to 55 Community Organizations in 2022
2023-04-12
Company data provided by crunchbase