Director of Intake and Client Care jobs in United States
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Pyramid Healthcare · 16 hours ago

Director of Intake and Client Care

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve, focusing on client-centered care in addiction treatment, mental health recovery, and eating disorder treatment. The Director of Intake and Client Care will oversee admissions, manage staff training, and ensure compliance with documentation and care standards.

Health CareMedicalMental HealthWellness

Responsibilities

Work with central admissions office to coordinate admits, discharges, bed availability
Ensure bed board census is completed every morning
Ensure that detox bed availability is completed and updated throughout the day
Communicate changes in admissions/discharges (unplanned discharges, AMA’s, no-shows, etc.) with central admissions
Oversee that intake paperwork on new admissions are completed as needed
Contact referral source, payer source, upon admission
Obtain pre-cert if needed
Cross train as back-up/support for Utilization Review process, completing daily census
Leadership and involvement in staff meetings, training, new employee onboarding, ongoing development new employee training program
Works with all departments on scheduling services throughout the entire facility
Carries out the personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management and employee functions
Ensure proper documentation is occurring on all shift/incident reports
Oversees outside trainers and other services coming into the facility to provide quality services for clients
Must exercise discretion and maintain confidentiality with regard to all company information
Completion of all required trainings as designated by the company and accreditation/licensing entities
Other duties as assigned

Qualification

Supervisory experienceClient intake processesStaff developmentBehavioral healthcare knowledgeDedicationPassionCollaborationIntegrity

Required

Supervisory experience in a behavioral healthcare setting
Minimum of Bachelor's Degree
Must exercise discretion and maintain confidentiality with regard to all company information
Completion of all required trainings as designated by the company and accreditation/licensing entities

Preferred

Experience with staff development and client intake and referral processes
Master's Degree

Benefits

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!

Company

Pyramid Healthcare

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Pyramid Healthcare offers substance use, mental health, autism, eating disorder, and behavioral healthcare treatment.

Funding

Current Stage
Late Stage
Company data provided by crunchbase