Oral Surgery Partners · 2 hours ago
Administrative Lead
Greensboro, NC
Full-time
Onsite
Mid, Senior Level
3+ years expOral Surgery Partners is seeking an Administrative Lead to support the daily operations of their Greensboro Oral, Implant & Facial Cosmetic Surgery Center. This role involves overseeing administrative functions, coordinating staff activities, and ensuring efficient patient and office workflows while fostering a positive team culture.
Health CareHealth DiagnosticsMedical
Responsibilities
Schedule patient appointments using scheduling software
Answer and route call on a multi-line phone system
Partner with the Office Manager to manage daily schedules and improve efficiency
Provide administrative support and coverage across roles as needed
Communicate updates and expectations to the clerical team
Maintain professionalism, confidentiality, and effective delegation
Support and guide clerical staff on responsibilities and goals
Prioritize the patient experience in all interactions
Greet patients by name and communicate clearly and empathetically
Listen actively and respond appropriately
Recognize how personal actions impact patient care and satisfaction
Understand how individual roles affect practice operations and patient care
Demonstrate strong job knowledge, adaptability, and willingness to learn
Seek feedback, pursue growth opportunities, and strive for continuous improvement
Support quality assurance, office operations, and training efforts
Build positive relationships with peers, management, patients, and vendors
Communicate openly and respectfully, model core values and office culture
Support team morale, address conflicts appropriately, and recognize performance
Assist visitors, patients, and vendors as needed
Update and maintain patient account information
Troubleshoot issues and recommend solutions
Document detailed notes and reports
Qualification
Required
High school diploma or equivalent required
3–5 years of administrative or front office experience, preferably in a healthcare or dental setting
Proficiency with scheduling and EHR software
Basic math skills
Strong leadership and team coordination skills
Excellent communication and interpersonal abilities
Highly organized with strong attention to detail
Able to multitask and problem-solve in a fast-paced environment
Professional, empathetic, and patient-focused demeanor
Always maintains confidentiality and professionalism
Proficient in Microsoft Office Suite and general office technology
Preferred
Prior supervisory or team lead experience is strongly preferred
CPR and General First Aid training is optional
Benefits
Medical, Dental, and Vision Insurance plans
Health Savings Account (HSA) eligibility
Company-paid Life, AD&D and Long-Term Disability coverage
Additional Voluntary Life and AD&D Insurance for you and your family
Voluntary Short-Term Disability Insurance
Dependent Care Flexible Spending Account (FSA)
401(k) starting with very first paycheck
Employer 401(k) contribution and Profit Sharing after six months of employment
PTO and 8 Paid holidays
Company
Oral Surgery Partners
Oral Surgery Partners is an oral surgery practice management company that provide services for your oral surgery practice.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Sheridan Capital Partners
2024-06-20Debt Financing· $75M
Leadership Team
John Cline
CEO
David Andrews
Chief Financial Officer
Recent News
Mergers & Acquisitions
2025-07-18
Company data provided by crunchbase