Senior Associate, Exchange Operations jobs in United States
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Kraken · 1 day ago

Senior Associate, Exchange Operations

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$73K/yr - $145K/yr

Kraken is a mission-focused company rooted in crypto values, seeking to accelerate the global adoption of crypto. As a Senior Associate in Exchange Operations, you will manage the day-to-day operations of Kraken’s exchange, execute configurations, monitor platform health, and respond to incidents in real time.

BitcoinBlockchainCryptocurrencyEthereum
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Growth Opportunities

Responsibilities

Execute and validate configuration changes across spot, futures, and margin product
Ensure all changes follow defined approval flows, version control, and documentation standards
Monitoring exchange health and responding to alerts in real time
Perform first-line incident triage and escalation to engineering when required
Support post-incident analysis, documentation and remediation tasks
Perform structured readiness checks ahead of changes (configuration diffs, scenario testing)
Maintain and improve runbooks, SOPs, checklists, and operational documentation
Ideate new admin tools and automation, providing structured feedback to engineering during testing
Identify repetitive or error-prone workflows and propose automation opportunities
Support Compliance, Finance, Risk, and internal reporting workflows where automation is not yet available
Act as a liaison between Operations, Product, Engineering, and Client Support

Qualification

Spot market knowledgeDerivatives market knowledgeSQLTechnical systems proficiencyIncident responseProcess improvementAutomation workflowsPythonAttention to detailCommunication skillsTeam collaboration

Required

Working knowledge of spot, margin, and/or derivatives market mechanics, with the ability to deepen expertise quickly
Comfort working with technical systems and internal admin tools
Data skills (SQL required)
Ability to diagnose issues and communicate clearly under pressure
Willingness to participate in shared on-call rotations

Preferred

Proficiency with Python
Experience contributing to internal tooling or designing automation workflows
Familiarity with regulatory or compliance workflows in crypto or financial markets

Company

Kraken

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Glassdoor4.5
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Kraken is a global cryptocurrency exchange platform that allows users to buy, sell, and trade digital assets securely.
dateFounded in 1911
location
Remote First, US
people-size1001-5000 employees
web-link
https://www.kraken.com/

Funding

Current Stage
Late Stage

Leadership Team

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David Ripley
CEO
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Trevor Rutar, MBA
Chief Executive Officer and Managing Director of Kraken Bank
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