Onyx Point, LLC. · 19 hours ago
Cloud System Architect Skill Level 2
Jessup, MD
Full-time
Onsite
Senior Level, Lead/Staff
$78K/yr - $275K/yr
9+ years expOnyx Point, LLC. is seeking a Cloud System Architect to provide support for implementation, troubleshooting, and maintenance of Cloud Infrastructure Services. The role involves resolving customer capacity requests, providing Tier I/II support, and acting as the technical point of contact between customers and the Architecture and Capacity Engineering teams.
ComputerInformation TechnologySmall and Medium BusinessesSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments
Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests
Provides support for the escalation and communication of status to management and internal customers
Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers
Provide customer support through chat, email and capacity request ticketing
Follow established guidelines for delivery of cloud based resources
Provide support for implementation, troubleshooting and maintenance of customer resources
Provide assistance to users in accessing and utilizing cloud based compute resources
Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams
Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases
Monitor and respond to chat rooms
Should be able to develop with a DevOps approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies including automation with Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
Must be able to deploy new cloud production, staging, and test environment
Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery
Must take planning seriously and strive for a seamless transition with little to no downtime
Should be able to identify the most agile, scalable infrastructure, and select the best cloud services and technologies for customer projects and plan all implementation procedures
Should be able to automate and deploy cloud infrastructures
Is responsible for full documentation of the cloud infrastructure to enable a smooth handoff to application team
Should have experience writing software scripts using scripting languages such as Perl, Python, or Ruby
Demonstrated experience planning and implementing Infrastructure as a Service (iaaS) and Platform as a Service (Paas) using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
The architect will be responsible for deployment of new solutions into existing cloud resources or off-premise infrastructure
Qualification
Required
Currently have an active TS/SCI with Polygraph security clearance with the federal government
U.S. citizenship required
Experience with Terraform, AWS, Linux, and experience with ServPro team
Strong knowledge of cloud solutions including but not limited to AWS, OpenStack, and Microsoft Azure products
Demonstrated experience using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
Must possess one active mid-level or advanced cloud certification (i.e. AWS, Azure, OpenStack)
Must have 9 years of related work experience and a bachelor's degree in a related technical field
Must work with little to no prescriptive guidance
An additional four (4) years of relevant experience can be substituted for a Bachelor's degree
Development experience with both Linux and Windows workloads using cloud technologies with automation including Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
Demonstrated experience writing software scripts using languages such as Perl, Python, or Ruby
Provide Tier I/II support
Follow established guidelines for delivery of cloud based resources
Provide support for implementation, troubleshooting and maintenance of customer resources
Provide assistance to users in accessing and utilizing cloud based compute resources
Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams
Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases
Monitor and respond to chat rooms
Should be able to develop with a DevOps approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies including automation with Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
Must be able to deploy new cloud production, staging, and test environment
Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery
Must take planning seriously and strive for a seamless transition with little to no downtime
Should be able to identify the most agile, scalable infrastructure, and select the best cloud services and technologies for customer projects and plan all implementation procedures
Should be able to automate and deploy cloud infrastructures
Is responsible for full documentation of the cloud infrastructure to enable a smooth handoff to application team
Should have experience writing software scripts using scripting languages such as Perl, Python, or Ruby
Demonstrated experience planning and implementing Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
The architect will be responsible for deployment of new solutions into existing cloud resources or off-premise infrastructure
Must possess strong knowledge of a wide range of cloud services and solutions like AWS, OpenStack and Microsoft Azure products
Benefits
Health Coverage: Medical, dental, and vision insurance
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
Retirement Plan: 401(k) plan with company match
Paid Time Off: Generous PTO, paid holidays, parental leave, and more
Wellness: Access to wellness programs and mental health support
Professional Development: Opportunities for growth, including tuition reimbursement
Flexible work arrangements, including remote work options
Flexible Spending Accounts (FSAs)
Employee referral programs
Bonus opportunities
Technology allowance
A diverse, inclusive, and supportive workplace culture
Company
Onyx Point, LLC.
Onyx Point, LLC.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Corey Flowers
Co-Founder
Chip Gaskins
CFO - Chief Financial Officer
Company data provided by crunchbase