Vacasa · 10 hours ago
Maintenance Manager at Pine Ridge
Breckenridge, CO, United States
Full-time
Onsite
Mid, Senior Level
$60K/yr - $68K/yr
2+ years expVacasa is a vacation rental company that emphasizes exceptional guest experiences and a supportive team culture. The Maintenance Manager will oversee the upkeep of vacation rental properties, leading a team of maintenance staff to ensure high standards and guest satisfaction. Responsibilities include managing daily operations, developing team members, and maintaining relationships with property owners.
Property ManagementReal EstateTravel AccommodationsVacation Rental
Responsibilities
Lead and develop a team of employees through effective coaching, mentoring, and performance management
Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals
Oversee daily maintenance operations and workflow management for a portfolio of properties to optimize team productivity and meet departmental objectives
Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes
Foster a collaborative work environment that promotes open communication, innovation, and employee engagement
Address team conflicts constructively and in a timely manner as they arise
Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations
Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are maintained and well cared for
Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency
Seek out and contract all necessary outside professional services
Explain company procedures regarding the completion of work orders and accounting processes
Ensure that all unit work orders and duties are assigned and completed in a qualitative and timely manner
Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis
Responsible for ensuring maintenance shops and vehicles are maintained, organized and in safe condition
Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
Perform home maintenance (appliance/ cable/ wifi troubleshooting, basic HVAC repair, light plumbing, etc)
Audit/inspect repairs and maintenance tasks performed by the maintenance team
Provide cross-coverage for your manager and peers when necessary
Other duties as assigned because every day is different in hospitality!
Qualification
Required
Experience working in hotel, hospitality, vacation or similar industry is highly preferred
2 - 3 years professional experience working in the maintenance field or role with heavy maintenance program requirements
Prior experience in supervisory or management level position in a similar industry is highly preferred
Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
This role involves frequent travel between worksites, so reliable personal transportation is essential
Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners
Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment
Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always
Reliable transportation required
Regular travel within the locally assigned market and / or region
Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance
Benefits
Health/dental/vision insurance based on hours worked
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
401K retirement savings plan with immediate 100% company match on the first 4% you contribute
Health & Dependent Care Flexible Spending Accounts based on hours worked
Paid Flex Time Off
Employee Assistance Program (EAP)
Employee Discounts
Company
Vacasa
Vacasa is a vacation rental management company that helps homeowners buy, manage, and sell their vacation homes.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$864.5MKey Investors
Davidson KempnerTPGSilver Lake
2024-12-30Acquired
2024-08-08Post Ipo Debt· $30M
2021-12-07Post Ipo Equity· $200M
Leadership Team
Rob Greyber
CEO
John Banczak
Chief Operating Officer and Chief Strategy Officer
Recent News
2026-01-16
2026-01-16
2025-12-30
Company data provided by crunchbase