Centra Health · 18 hours ago
Senior Communications Specialist - LGH/Part Time Nights (Active EMT Cert. or Higher)
Lynchburg, VA
Part-time
Onsite
Senior LevelCentra Health is a healthcare organization seeking a Senior Communications Specialist who will oversee complex clinical and operational communications across the health system. The role involves coordinating emergency response, patient flow, and critical clinical notifications while collaborating with clinical teams and leadership to ensure operational efficiency.
Health CareHospitalMedicalOncology
Responsibilities
Serve as the senior-level coordination hub for all high-acuity clinical, emergency, and operational communications across the health system, ensuring accurate, timely, and prioritized information flow
Receive, assess, triage, and manage complex clinical communications, alarms, telemetry alerts, and emergency notifications using advanced clinical knowledge and established protocols
Provide continuous monitoring of patient EKGs and cardiac rhythms, recognizing abnormal findings and initiating immediate escalation in accordance with clinical and regulatory standards
Exercise independent judgment to prioritize competing demands, deploy appropriate resources, and resolve communication and operational issues in real time
Coordinate and dispatch internal and external clinical resources, including transport, emergency services, and specialty teams, to support patient care and throughput
Act as a senior escalation point and subject matter expert for staff, providing guidance, mentoring, and real-time decision support
Maintain situational awareness of hospital capacity, staffing, transport availability, and system constraints to proactively support command center and leadership decision-making
Utilize advanced communication technologies, including CAD systems, telephony, radio, paging, secure messaging, telemetry platforms, and EHR systems
Ensure all communications, clinical notifications, and dispatch actions are accurately documented in real time and comply with legal, regulatory, and accreditation requirements
Identify system risks, communication failures, and workflow inefficiencies; escalate concerns and recommend corrective actions to leadership
Support emergency preparedness, disaster response, surge operations, and special events by coordinating communications and resource deployment
Collaborate with multidisciplinary clinical teams, leadership, and external agencies to ensure seamless coordination of care across the continuum
Participate in the development, implementation, and evaluation of policies, procedures, and quality improvement initiatives related to medical communications and command center operations
Provide training, onboarding support, and competency validation for staff as assigned
Maintain strict compliance with HIPAA, EMTALA, ADA, and organizational policies, safeguarding patient privacy and confidentiality at all times
Demonstrate leadership, professionalism, and composure in high-stress, time-sensitive situations while supporting patient safety and organizational priorities
Qualification
Required
High school diploma or equivalent required; associate's degree or higher in healthcare, emergency services, communications, or a related field strongly preferred
Active EMT-Intermediate (EMT-I) certification or higher (AEMT, Paramedic) required, with demonstrated ability to apply advanced clinical knowledge in a medical communications or command center environment
Demonstrated advanced knowledge of medical terminology, emergency protocols, and clinical workflows, including escalation of time-sensitive and high-risk clinical events
Proven ability to monitor, interpret, and escalate EKG and cardiac rhythm data in accordance with clinical protocols and scope of practice
Strong critical-thinking and decision-making skills, with the ability to independently prioritize, triage, and manage multiple complex situations simultaneously
Knowledge of and compliance with HIPAA, EMTALA, ADA, and applicable accreditation and regulatory standards
Proficiency with Microsoft Office and healthcare communication technologies; ability to rapidly adapt to new systems and workflows
Availability to work rotating shifts, nights, weekends, holidays, and on-call, as required in a 24/7 healthcare operation
Preferred
Previous progressive experience in medical communications, emergency medical dispatch, healthcare command center operations, telemetry monitoring, or a comparable high-acuity healthcare setting
Company
Centra Health
Centra Health renders cancer care, health care, surgeons and hospital services.
Founded in 1987
5001-10000 employees
H1B Sponsorship
Centra Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (5)
2022 (14)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Diane Ludwig Baker
Senior Vice President Chief Marketing & Communications Officer
Joan Deal
Interim SVP / Chief Nursing Officer
Recent News
2025-04-03
Company data provided by crunchbase