Presbyterian Healthcare Services · 20 hours ago
Patient Accounting Collections Specialist
Albuquerque, NM
Full-time
Onsite
New Grad, Entry Level
$15.87/hr - $23.04/hrPresbyterian Healthcare Services is a not-for-profit healthcare system dedicated to improving the health of patients and communities. They are seeking a Patient Accounting Collections Specialist to manage accounts receivable follow-up, resolve outstanding claims, and ensure timely reimbursement for billed charges.
AssociationHealth Care
Responsibilities
The Patient Accounting Collections Specialists follows-up, collects, and resolves all outstanding accounts receivable
Performs a variety of duties including accounts receivable follow-up, customer service, correspondence response, and daily reconciliation of activities
Meets established guidelines to ensure timely and accurate reimbursement for all billed charges
Conducts accounts receivable follow-up for assigned work queues and miscellaneous A/R reports
Contacts insurance companies, patients, and employers to resolve outstanding claims
Provides requested documentation (e.g., medical records, itemized statements) to support claim processing
Maintains timely follow-up systems and documents accounts per PHS policies
Identifies and reports insurance payor issues with supporting documentation to leadership
Consults with lead on complex claims and refers accounts for adjustment or legal action per guidelines
Cross-trains across Patient Accounting functions to support collections and team flexibility
Operates various systems including Epic, FinThrive, FISS/DDE, payer portals, and Microsoft Office
Participates in team meetings, communicates proactively, and fosters positive working relationships
Adheres to HIPAA regulations and ensures compliance with PHS and CMS standards
Qualification
Required
High School diploma or GED required
Strong organizational, communication, and problem-solving skills with attention to detail and ability to collaborate across teams
Proficient in Microsoft Office; able to manage high-volume workloads in a fast-paced, ever-changing environment
Basic understanding of medical coding (ICD-10, HCPCS, CPT), claims forms (UB04, HCFA 1500), and electronic processing (837/835)
Preferred
less than one year of healthcare clerical or customer service experience
familiarity with payer requirements, coordination of benefits, Medicare MSPQ, and revenue cycle processes
Benefits
Medical
Dental
Vision
Short-term and long-term disability
Group term life insurance
Other optional voluntary benefits
Company
Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities they serve.
Founded in 1908
10001+ employees
H1B Sponsorship
Presbyterian Healthcare Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (86)
2023 (85)
2022 (93)
2021 (86)
2020 (76)
Funding
Current Stage
Late StageLeadership Team
Dale Maxwell
President and CEO
Ernest Sanchez
Chief Technology Officer
Recent News
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