Volk Optical Inc. · 23 hours ago
Inside Sales Rep
Mentor, OH
Full-time
Onsite
Mid Level
3+ years expVolk Optical Inc. is the world's leading brand in ophthalmic diagnostic and surgical lenses, dedicated to eradicating preventable blindness. They are seeking an Inside Sales Rep to manage and grow the surgical department business, generate leads, and maintain customer relationships.
Health CareManufacturingMedical Device
Responsibilities
Respond electronically to all sales quotes that have not been followed up on
Manage and grow the surgical department business and accounts through 40-60 outbound calls per day
Generate new leads, qualify prospects, and convert opportunities into sales by upselling or/and cross selling
Conduct outbound prospecting activities
Develop and maintain strong relationships with existing and prospective customers, decision-makers, and key opinion leaders
Ask targeted questions to assess customer needs and recommend appropriate solutions
Prepare accurate, timely, and professional sales quotes, including relevant technical and clinical documentation. Once quote has been approved, place the order in order entry
Maintain a strong understanding of the company’s product portfolio and its impact on clinical workflows and patient outcomes
Maintain high levels of product and industry knowledge to effectively educate and troubleshoot customers
Maintain accurate and up-to-date records of all customer interactions in the CRM system (e.g., Sage, Spiro)
Collaborate closely with field sales to ensure customer satisfaction
Plan, set up and attend trade shows and industry events as required
Gather and share customer feedback and market trends with internal teams
Qualification
Required
Minimum of three (3) years of inside sales experience, preferably in medical device, healthcare, or pharmaceutical industries
Proven track record of meeting or exceeding sales targets and KPIs
Experience using CRM platforms such as Sage or Spiro
Excellent verbal, written, and presentation communication skills
Strong negotiation, persuasion, and closing abilities
Ability to understand technical and clinical product information and explain it clearly to customers
Bachelor's degree is preferred in Business, Life Sciences, or a related field
Highly organized, self-motivated, and able to work independently or collaboratively
Preferred
Knowledge of the medical device sales cycle and hospital/clinic purchasing processes
Experience selling Class I or Class II medical devices
Familiarity with HIPAA, FDA regulations, and ISO compliance standards
Experience working in regulated healthcare environments
Company
Volk Optical Inc.
At Volk, we're not just a company, we're a movement that's changing the way the world sees.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Thamarr Griffith
President and CEO
Maggine Fuentes, MBA, PHR SHRM -CP
Human Resources Business Partner
Recent News
Company data provided by crunchbase