University of California Office of the President · 2 hours ago
WORKFORCE ADMINISTRATION BUSINESS ANALYST
Riverside, CA
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $107K/yr
5+ years expThe University of California Office of the President is dedicated to excellence in teaching, research, and public service. The Workforce Administration Business Analyst role focuses on technology-driven analysis of business practices and compensation programs to support effective workforce administration in a higher education environment, collaborating closely with HR, Payroll, and IT to refine processes and ensure alignment with organizational goals.
EducationHigher EducationProfessional Services
Responsibilities
SYSTEM SUPPORT, TESTING, AND CONFIGURATION Works closely with other department members and ITSS to support the PeopleSoft Human Capital Management system for HR/ WFA related processes. This position will serve as the UCPath subject matter expert (SME) for the Workforce Administration, Compensation Administration, Absence Management and Position Management modules within UCPath. This position will also serve as a UCPath SME for all HR, Leave of Absence and Compensation customizations and vendor processes. Analyzes processes and identifies system discrepancies related to Primary Job Derivation, Pay Group assignment, Mass Compensation processing and other HR/ WFA related customized batch processes that run to no success or produce errors
Plans and executes unit integration and acceptance testing. Coordinates and performs table and configuration maintenance within the HR/ WFA department modules and tables. Uses in-depth knowledge of HR/ WFA business processes and rules to communicate system needs and requirements. Assists with data analysis to find trends or indications of potential issues and provides support for processing and troubleshooting changes within the UCPath system. Creates and edits queries for data audits, testing validation and troubleshooting issues. Assesses new functionality as it is released and advises the UCPath leadership on the use of new functionality to improve business operations
Reviews error logs and record system issues and develops and implements solutions. Coordinates testing process for system changes to include scheduling test cycles with the appropriate parties, obtaining testers and applicable test database access, and translates business requirements into test cases
Plans and executes unit integration and acceptance testing. Participates in cross-functional teams to address complex business or systems issues. Identifies gaps in business processes and system functionality and works with the necessary parties to recommend and implement system changes. Monitors policy and rate changes to update business process and system modifications to salary plan and grade tables, including the preparation of Business Requirement Documents
Recommends and implements changes in processes and procedures. Stays current on configuration changes needed to implement upcoming mass wage implementations as well as salary plan, department and table requirements. Creates and updates testing scripts when implementing enhancements and/or during the migration process for system defects. Provides knowledge transfer to WFA work streams on business process and system changes. Reviews existing business processes, assists operational groups with identifying inefficiencies, enhances quality control standards and recommends optimal solutions for process improvement. Provides project management support between WFA teams and ITSS as required. Creates, tracks, manages, and drives all business process defects to full resolution via workarounds and incidents
Consults with WFA department supervisors and manager to ensure defects, workarounds, and incidents are managed according to specific business/process need. Partners with ITSS department to ensure effective and timely resolution of all workarounds, change requests and incidents
Qualification
Required
Min 5 years of relevant HCM system experience or equivalent combination of education/experience
Self-motivated and works independently and as part of a team. Able to learn independently and meet deadlines
Ability to exercise critical judgment in defining and developing system requirements and implementing polices and processes. Ability to promote and implement changes to current practices and processes
Ability to provide high quality work utilizing highly developed and effective communication, project management, time management and collaboration skills
Demonstrated ability to work with others from diverse backgrounds
Ability to prioritize, streamline and accomplish assigned projects. Ability to maintain flexibility and quickly address changing priorities
Demonstrates advanced problem solving and analytical skills. Ability to accomplish assigned projects without compromising the integrity of UCPath and/or University of California policies and procedures. Ability to think strategically and focus on the accomplishment of the UCPath mission and priorities
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization
Ability to appropriately handle confidential matters and material
Bachelor's degree in human resources, business administration, computer science, or related field and / or equivalent experience / training
Preferred
Thorough knowledge of business processes and procedures
Demonstrated testing and test planning expertise
Has a thorough knowledge of modules in PeopleSoft related to Workforce Administration, Compensation Administration, Absence Management and Position Management. Understanding of the system structure and modifications and how they impact operations and business objectives
Knowledge of UC personnel and payroll policies and procedures
Experience with configuration rules and tables updates. Understanding of the interdependencies between PeopleSoft modules
Experience and proficiency in PeopleSoft HCM 9.2
In depth knowledge of PeopleSoft Human Resources/ Workforce Administration, Absence Management, Position Management, and Compensation Administration Modules
Benefits
Comprehensive benefits package offered by UCPath Center
Company
University of California Office of the President
The Office of the President is the system wide headquarters of the University of California, managing its fiscal and business operations, and supporting the academic and research missions across its campuses, labs and medical centers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cora Han
Chief Health Data Officer, UC Health
Recent News
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