TDS Telecommunications LLC · 13 hours ago
Sr Administrator - Affordability Programs & Regulatory Compliance
United States
Full-time
Remote
Mid, Senior Level
$67K/yr - $109K/yr
3+ years expTDS Telecom is a company dedicated to connecting people through innovative fiber internet technology. The Sr. Administrator of Affordability Programs & Regulatory Compliance will ensure the company adheres to federal and state regulations, guiding critical compliance tasks and collaborating across departments to maintain operational integrity.
Telecommunications
Responsibilities
Guide critical tasks and workflows that keep TDS aligned with regulatory and internal expectations
Embed thoughtful controls into processes and proactively identify risks before they become issues
Keep procedures sharp and up to date, ensuring documentation reflects the latest regulatory changes
Adapt and optimize workflows, helping the organization stay both compliant and efficient as rules evolve
Act as the go‑to expert, educating colleagues and representing TDS in communications with regulatory agencies
Lead internal audits and support external reviews, ensuring accuracy and readiness at every stage
Analyze and submit precise federal and state reports, knowing your attention to detail directly supports our compliance standing
Coordinate across multiple departments, bringing people and processes together to meet shared regulatory objectives
Ensure program compliance by verifying customer eligibility, applying correct discounts, and updating internal/external systems
Review daily reports and work queues to maintain accurate account updates
Oversee system/report maintenance and implement efficiency improvements
Prepare and submit required reports; research and respond to complaints
Manage state-specific compliance (CA, FL, OR, NY, others as needed)
Support customer-facing teams with clear communication and escalate issues when necessary
Escalate other issues, such as recurring reports/data received, external USAC matters, when necessary
Maintain and update policies, procedures, and records to meet internal and external requirements
Execute ongoing program tasks (e.g., customer notices/outreach)
Stay current on regulatory changes and adapt processes accordingly
Ensure compliance with record retention rules
Assist with compliance reviews, research, and internal communications
Support Regulatory Compliance Manager and assist Compliance team as needed with special projects for all TDS operations
Conduct internal audits and risk assessments to identify areas for improvement; support external audits with accurate, timely responses (Biennial, BCAP, PQA, ACP-related)
Drive initiatives to improve processes, reduce costs, and increase efficiency through data analysis, project management, and cross-functional collaboration
Enhance data collection/reporting and review procedures for optimization
Qualification
Required
Bachelor's degree –OR- 4+ years professional work experience
3+ years of experience in the telecommunications field preferably in regulatory, project management, finance or operational matters
Preferred
Analytical, problem-solving, and critical thinking abilities
Ability to connect daily operations to regulatory compliance or decision making
Excellent written and verbal communication
Ability to work independently and collaboratively across teams
Exceptional organizational and project management skills
High attention to detail
Knowledge of telecommunications industry
Proficiency in Microsoft Office Suite and related applications
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
Company
TDS Telecommunications LLC
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Butman
President & CEO
Michelle Brukwicki
Senior Vice President - Finance and Chief Financial Officer
Recent News
Helena Independent Record
2023-12-27
2023-12-27
Helena Independent Record
2023-12-27
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