Duke University Health System · 1 day ago
IT Analyst - Population Health Analyst II &III
Durham, NC
Full-time
Onsite
Mid, Senior Level
4+ years expDuke University Health System is committed to compassionate care and innovation in health technology solutions. The Population Health Analyst will contribute to the design, configuration, testing, and maintenance of the Epic EHR Healthy Planet toolset to support population management programs, collaborating with various technical and clinical teams.
Health CareMedical
Responsibilities
Obtain Epic Healthy Planet certification or proficiency as defined by management
Serve as Maestro Care Healthy Planet application expert for base functionality. Maintain working knowledge of Cogito data warehouse, Reporting Workbench, Slicer Dicer & Radar Dashboards
Gather and document business requirements for new features and enhancements
Implement application tools to assist end users with business clinical documentation and reporting needs
Work collaboratively with other technical teams, including Epic technical support, Maestro application team analysts, and ACE reporting teams
Provide systems support, including troubleshooting, configuration, and testing of software
Advise and assist with educational issues, including cross-training of team members, end-users and DHTS Service Desk
Maintain solid communication with internal and external stakeholders regarding development status of work requests
Work closely with business leadership to understand the short and long-term business plans, and work with DHTS leadership to identify and implement technology solutions to support those plans
Adhere to organizational policies and procedures and follow all change control processes defined within Maestro Care
Participate in requirements gathering and technical planning sessions with supervision
Mentor new and/or junior team members
Demonstrates proven ability to accurately and independently identify technical solutions and system configurations that best meet customer needs
Proactively complete assigned Maestro Care application deployment(s), management and testing tasks within defined timeline
Develop report specifications and work closely with report writers to ensure all operational and regulatory reporting needs are met
Coordinates and operationalizes simple to complex projects with limited direction
Assists with the definition of measures and monitoring of actual business benefits and ROI resulting from technology initiatives
Works with colleagues to ensure efficient use of resources and avoid duplication of technology solutions
Perform in-depth analysis of end user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to population management toolset design, reporting and data requirements
Collaborates with business and IT leadership to define project implementation approaches and to identify and monitor related key performance metrics
Qualification
Required
Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required
If applicable, maintenance of North Carolina licensure or certification in related clinical discipline is required for all levels
Preferred
Epic experience and/or experience in data analytics and reporting
Clinical experience in ambulatory is a plus
Company
Duke University Health System
World-class academic and health care system
10001+ employees
H1B Sponsorship
Duke University Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (30)
2023 (17)
2022 (24)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Chernelle Jones
Special Events Coordinator for: Exec. Vice Pres. Health Affairs, CEO of DUHS, & Dean, School of Med.
Dan Bruno
Chief of Staff and Chief Operating Officer, Duke Health Technology Solutions
Recent News
The Philadelphia Inquirer
2025-11-27
2025-10-09
2025-10-02
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