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Oak Hill (Legal name: CT Institute for the Blind) · 1 hour ago

Program Director

New Britain, CT

Full-time

Onsite

Director/Executive

$87K/yr - $100K/yr

Gilead Community Services is seeking a passionate and experienced professional to serve as Residential Program Director in their Farrell program. In this role, you’ll provide administrative oversight of the flagship Farrell Treatment Program, including personnel management and supervision of clinical services.

Assisted LivingElder CareHealth CareNon Profit

Hiring Manager

Kyle Niver

Responsibilities

Provide clinical expertise in severe mental illness and substance use disorders delivered through supervision, staff training, education, and program development

Create, coordinate, and implement clinical services, including facilitation of program meetings and best‑practice models of care

Manage admissions, continued services, and discharge processes with attention to utilization and fiscal stability

Consult on medical and mental health needs with the Clinical Department Director for risk‑management considerations

Ensure the physical environment meets regulatory standards, maintaining a clean, safe setting

Monitor and maintain compliance with contractual and licensing requirements including DMHAS and CARF

Track and maintain outcome measures required by licensing and agency quality assurance processes

Provide timely and accurate reporting of required data to internal and external stakeholders

Implement and refine program policies and procedures to improve service delivery and compliance

Lead program operations by coordinating daily functions aligned with regulatory and contractual expectations

Participate in leadership, clinical, and ad hoc work groups to advance program and organizational goals

Collaborate with Agency Leadership on new or revised programming aligned with Gilead’s mission and vision

Maintain awareness of state initiatives and treatment trends to inform program development and service quality

Respond to after‑hours calls on a rotating basis including evenings, weekends, and holidays

Coordinate with Administrative Support Staff to ensure efficient and effective service delivery

Performs other duties as assigned

Oversee hiring, supervision, evaluation, and discipline of program staff in accordance with agency policies

Build and maintain positive employee relationships and fosters a supportive, satisfying work environment

Provide guidance and professional development support to supervisory and non‑supervisory employees

Supervise both management and non‑management staff within the program

Qualification

Clinical expertiseProgram developmentRegulatory compliancePersonnel managementQuality assuranceStaff developmentPositive employee relationshipsCollaboration

Required