PTI · 3 hours ago
Customer Service Representative
Indianapolis, IN
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $24.50/hrPTI is seeking a friendly, dependable, and customer-focused Customer Service Representative to join their team in Indianapolis, IN. The role involves handling customer inquiries, providing accurate information, and resolving issues to ensure a positive customer experience.
Manufacturing
Responsibilities
Handle customer inquiries via phone, email, or in person
Provide accurate information regarding products, services, and policies
Resolve customer issues professionally and efficiently
Document customer interactions and maintain accurate records
Collaborate with internal teams to ensure customer satisfaction
Maintain a positive and professional demeanor at all times
Qualification
Required
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Basic computer skills and familiarity with office software
Reliable, punctual, and customer-oriented
Preferred
Previous customer service experience preferred
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
PTI
Plastic Technologies, Inc. (PTI) is recognized as the global thought and technology leader in plastics packaging.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sumit Mukherjee
Chief Technology Officer
Steve McNally, CMA, CPA, MBA
Chief Financial Officer, Secretary, & Treasurer
Company data provided by crunchbase