Coordinator, Order Management jobs in United States
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E.L.F. BEAUTY · 6 hours ago

Coordinator, Order Management

e.l.f. Beauty, Inc. is a leading cosmetics brand known for its commitment to clean and cruelty-free beauty. The Order Management Coordinator is responsible for managing the lifecycle of inbound orders from retail partners, serving as a communication hub between Sales, Planning, and third-party warehouses to ensure effective order fulfillment.

BeautyConsumer GoodsCosmeticsE-Commerce
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Growth Opportunities

Responsibilities

Manage, process, and troubleshoot all inbound and outbound EDI transactions
Allocate product based on predefined criteria when inventory is constrained
Maintain full ownership of the order-to-cash process
Communicate daily with internal and external stakeholders regarding order status, out-of-stocks, shipping delays, and other exceptions
Collaborate closely with Sales, Planning, and Warehouse teams to ensure timely and accurate order fulfillment
Ensure vendor compliance with retailer-specific requirements and routing guidelines
Research and resolve chargebacks for assigned accounts

Qualification

Order ManagementEDI TransactionsMicrosoft ExcelERP ExperienceCommunication SkillsOrganizational SkillsTime ManagementAttention to DetailCollaboration Skills

Required

Bachelor's degree in Operations, Business Management, or a related field, or equivalent work experience
1–3 years of experience in a related role; consumer products experience preferred
Strong proficiency in Microsoft Excel, including Pivot Tables and VLOOKUP (or equivalent functions)
Experience working with EDI transactions and troubleshooting; ERP experience (e.g., NetSuite, SAP) is a plus
Excellent organizational, communication, and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and ability to meet tight deadlines
Proven ability to collaborate effectively with cross-functional teams and all levels of the organizations

Preferred

Experience working with mass merchandisers preferred

Benefits

Medical, dental, and vision insurance
A retirement savings plan
Gender neutral parental leave
Unlimited paid time off

Company

E.L.F. BEAUTY

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E.L.F. Beauty is a cosmetics brand that offers professional makeup and beauty products to customers.

Funding

Current Stage
Public Company
Total Funding
$729.12M
2025-03-03Post Ipo Debt· $500M
2023-06-07Post Ipo Equity· $3.94M
2017-03-29Post Ipo Secondary· $225.18M

Leadership Team

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Ekta Chopra
Chief Digital Officer
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Company data provided by crunchbase