Krasan Consulting Services · 9 hours ago
Learning and Development Manager
Chicago, IL
Full-time
Hybrid
Senior Level
7+ years expKrasan Consulting Services is seeking a Learning and Development Manager who plays a critical role in enabling consultant success across the full employee lifecycle. This role designs and delivers structured learning experiences, manages certification requirements, and serves as the Communications Lead for Consulting Services to drive engagement and performance excellence.
Information TechnologyIT ManagementManagement Consulting
Hiring Manager
Caidin Stash
Responsibilities
Design and execute structured, role-specific onboarding programs to accelerate consultant readiness and integration
Define and maintain consulting role competencies and career paths in partnership with the Workforce team to support professional growth and performance alignment
Oversee the development, delivery, and continuous improvement of internal training content across multiple formats and platforms
Manage certification and compliance-based training, including client-mandated and industry-standard requirements
Design, maintain, and govern a consulting skills inventory, including certifications and relevant training history
Conduct learning needs assessments and evaluate the impact of training programs on consultant performance, engagement, and retention
Lead the SkillBridge and Apprentice Programs, including curriculum development, performance tracking, and mentorship coordination
Serve as the Communications Lead for Consulting Services, developing and distributing internal communications related to training, performance cycles, and organizational updates
Partner with Consulting Services leadership, Client Engagement, and HR teams to ensure learning initiatives align with business objectives and consultant development needs
Champion a culture of continuous learning and feedback by integrating coaching, peer learning, and performance insights into development programs
Monitor and report on consultant development metrics, providing actionable insights to leadership on readiness, progression, and engagement
Curate and recommend external learning resources (e.g., certifications, courses, thought leadership) to complement internal training and support individualized growth paths
Facilitate leadership development initiatives for high-potential consultants, preparing them for expanded roles in client delivery and firm leadership
Qualification
Required
7+ years of experience in learning and development, instructional design, or talent development, preferably within a consulting or professional services environment
Proven ability to design and implement onboarding, technical training, and career development programs that drive performance and engagement
Exceptional written, verbal, and visual communication skills, with experience managing internal communications across diverse audiences
Strong analytical skills with experience evaluating learning outcomes and performance metrics to inform continuous improvement
Demonstrated ability to collaborate cross-functionally and influence stakeholders at all organizational levels
Strong project management capabilities, with experience leading cross-functional initiatives in fast-paced, dynamic environments
Strategic and collaborative mindset with the ability to align learning initiatives to business objectives and consultant career development goals
Proven experience guiding teams through organizational change, particularly when introducing new learning programs or communication strategies
Proficiency with learning management systems (LMS), compliance tracking tools, and content development platforms
Preferred
Experience in competency modeling, career path design, and apprentice or early-career program development
Creative yet structured approach to learning design and internal communications
Passion for enabling consultant success through continuous learning and clear, consistent communication
Company
Krasan Consulting Services
Krasan Consulting Services is a technology management consulting firm and solutions integrator.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rick Pugh
Chief Operations Officer
Company data provided by crunchbase