Velocity Clinical Research, Inc. · 5 hours ago
Director, Revenue Operations
Triangle Area
Full-time
Hybrid
Director/Executive
8+ years expVelocity Clinical Research, Inc. is a multi-site clinical research organization seeking a Director of Revenue Operations. The role involves overseeing the full revenue cycle, ensuring accurate forecasting, and aligning financial performance across various departments to support sustainable revenue growth.
Pharmaceutical
Hiring Manager
Heather Schnepf
Responsibilities
Develop and implement the organization’s revenue operations strategy, aligning financial goals with operational execution across all clinical research sites
Serve as a key thought partner to executive leadership on revenue optimization, pricing models, contract structures, and site performance metrics
Lead and mentor a high performing Revenue Operations team, including billing, collections, and financial analysis staff
Oversee end to end clinical trial revenue cycle, including budget review, milestone tracking, invoicing, accounts receivable, and collections
Implement and maintain processes to ensure timely and accurate revenue recognition based on trial budgets, patient visits, milestone completions, and contracted payment terms
Ensure compliance with GAAP, internal controls, and audit requirements
Evaluate, implement, and optimize systems to support revenue lifecycle management (e.g., CTMS, EDC integrations, financial ERP)
Lead the strategy, development, and implementation of AI‑driven automation solutions across the revenue cycle; in invoicing, milestone tracking, data validation, and revenue recognition workflows in order to improve speed, accuracy, and scalability
Drive automation initiatives that streamline invoicing, accruals, forecasting, and reporting
Partner closely with Clinical Operations to ensure accurate and timely tracking of patient visits, procedures, and study milestones
Collaborate with Business Development on pricing strategy, budget negotiations, and feasibility assessments
Work with the Contracts & Regulatory teams to align financial terms with operational deliverables
Ensure adherence to industry regulations, sponsor requirements, and financial standards
Maintain proper documentation, audit trails, and controls across all revenue operations
Support external audits, monitor internal compliance, and address discrepancies proactively
Other duties as assigned
Qualification
Required
Experience within a clinical research organization, SMO, CRO, or healthcare environment
Familiarity with CTMS platforms and clinical trial billing workflows
Strategic and analytical thinker with a process‑optimization mindset
Excellent communication skills and ability to partner effectively with technical and non‑technical teams
High attention to detail with the ability to manage multiple complex projects
Demonstrated leadership ability in a fast‑growing, matrixed environment
Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred
Eight (8) plus years of progressive experience in revenue management, accounting, or financial operations
Three (3) plus years in a leadership role managing teams and cross‑functional initiatives
Strong understanding of revenue recognition principles and financial controls
Proficiency with financial systems (ERP), Excel, and business intelligence tools
Preferred
MBA, CPA, or similar advanced credential a plus
Company
Velocity Clinical Research, Inc.
Velocity is the world’s leading organization of fully integrated clinical research sites.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-08Acquired
Leadership Team
Paul Evans
President and Chief Executive Officer
Andrew Reina
Chief Revenue Officer (CRO)
Recent News
Velocity Clinical Research, Inc.
2025-11-14
Morningstar.com
2025-07-17
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