Signature IT World Inc · 5 hours ago
Salesforce Lead
Texas, United States
Contract
Hybrid
Senior Level
7+ years expSignature IT World Inc is seeking a Salesforce Lead to oversee the implementation and integration of Salesforce Marketing Cloud and Service Cloud solutions. The role requires extensive experience in Salesforce platforms and involves leading projects, designing architectures, and ensuring compliance with security regulations.
Information Technology & Services
Hiring Manager
Priya Chauhan
Responsibilities
10+ years of Salesforce platform experience, with at least 4+ years in Marketing Cloud and Service Cloud
Proven track record of leading Salesforce implementations, migrations, and integrations
Deep knowledge of Salesforce Marketing Cloud modules (Journey Builder, Email Studio, Mobile Studio, Advertising Studio, Audience Builder, Automation Studio)
Strong expertise in Service Cloud setup (case management, live agent, knowledge management, Omni-Channel)
Hands-on experience with Salesforce APIs (SOAP, REST), SSJS, AMPScript, SQL queries in Marketing Cloud
Strong grasp of Salesforce development (Apex, Visualforce, Lightning Components) and declarative tools (Flows, Process Builder)
Configure and customize Salesforce Marketing Cloud (e.g., Journey Builder, Email Studio, Mobile Studio, Automation Studio)
Configure Service Cloud features like Case Management, Omni-Channel Routing, Service Console, Knowledge Base, and CTI integrations
Develop and oversee integrations with external platforms (CRM systems, ERP, websites, mobile apps, etc.) using APIs, ETL tools, and Marketing Cloud Connect
Lead the architecture, design, and implementation of Salesforce Marketing Cloud and Service Cloud solutions
Create scalable, flexible, and high-performing architectures that meet business and technical requirements
Design data models, integration patterns, API strategies, and automation workflows across Marketing and Service operations
Conduct audits of existing Salesforce orgs and recommend optimizations
Research and propose new Salesforce features, AppExchange apps, or emerging technologies to enhance marketing and service operations
Design scalable customer engagement strategies including personalization, segmentation, and automation journeys
Ensure Salesforce solutions comply with security, privacy regulations (like GDPR, HIPAA), and organizational policies
Excellent problem-solving and analytical skills
Strong communication and stakeholder management abilities
Ability to lead cross-functional teams and mentor junior staff
Current knowledge of scripting and programming languages, various business applications, state of the art technology and current trends in the computer industry
Qualification
Required
10+ years of Salesforce platform experience, with at least 4+ years in Marketing Cloud and Service Cloud
Salesforce APIs (SOAP, REST), SSJS, AMPScript, SQL queries in Marketing Cloud
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Application Architect or System Architect
Proven track record of leading Salesforce implementations, migrations, and integrations
Deep knowledge of Salesforce Marketing Cloud modules (Journey Builder, Email Studio, Mobile Studio, Advertising Studio, Audience Builder, Automation Studio)
Strong expertise in Service Cloud setup (case management, live agent, knowledge management, Omni-Channel)
Hands-on experience with Salesforce APIs (SOAP, REST), SSJS, AMPScript, SQL queries in Marketing Cloud
Strong grasp of Salesforce development (Apex, Visualforce, Lightning Components) and declarative tools (Flows, Process Builder)
Configure and customize Salesforce Marketing Cloud (e.g., Journey Builder, Email Studio, Mobile Studio, Automation Studio)
Configure Service Cloud features like Case Management, Omni-Channel Routing, Service Console, Knowledge Base, and CTI integrations
Develop and oversee integrations with external platforms (CRM systems, ERP, websites, mobile apps, etc.) using APIs, ETL tools, and Marketing Cloud Connect
Lead the architecture, design, and implementation of Salesforce Marketing Cloud and Service Cloud solutions
Create scalable, flexible, and high-performing architectures that meet business and technical requirements
Design data models, integration patterns, API strategies, and automation workflows across Marketing and Service operations
Conduct audits of existing Salesforce orgs and recommend optimizations
Research and propose new Salesforce features, AppExchange apps, or emerging technologies to enhance marketing and service operations
Design scalable customer engagement strategies including personalization, segmentation, and automation journeys
Ensure Salesforce solutions comply with security, privacy regulations (like GDPR, HIPAA), and organizational policies
Excellent problem-solving and analytical skills
Strong communication and stakeholder management abilities
Ability to lead cross-functional teams and mentor junior staff
Current knowledge of scripting and programming languages, various business applications, state of the art technology and current trends in the computer industry
Preferred
Salesforce Certified Marketing Cloud Developer (bonus)
Company
Signature IT World Inc
Our Mission is to provide our customers with services and solutions to optimize their information systems throughout their company and provide the best possible service to our employees.
201-500 employees
H1B Sponsorship
Signature IT World Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (5)
2022 (21)
2021 (14)
Funding
Current Stage
Growth StageCompany data provided by crunchbase