Milestone Technologies, Inc. · 1 day ago
Program Manager V
United States
Contract
Remote
Senior Level, Lead/Staff
$80/hr - $90/hr
12+ years expMilestone Technologies, Inc. is seeking a Program Manager V to support and manage strategic projects and programs for executive stakeholders. This role involves building governance mechanisms, utilizing AI tools to optimize business processes, and ensuring effective communication across functions and regions.
Application Performance ManagementConsumer ElectronicsInformation Technology
Hiring Manager
Aishwariya Ray
Responsibilities
Develop, manage, and iterate governing frameworks and reporting mechanisms to track progress against goals and priorities, including data collection and analysis
Utilize AI tools to automate, enhance, and scale governance processes and reporting structures
Create regular updates (monthly/quarterly) on progress against goals and priorities, consolidating information from various sources and presenting it in a clear and concise manner for executive audiences
Evaluate program/project requests to determine alignment with organizational goals, identify opportunities for synergy, and inform prioritization decisions
Analyze program/project requirements to develop a comprehensive understanding of stakeholder needs, business operations, and technical constraints, informing the development of effective solutions
Recommend lightweight programmatic solutions that address identified requirements and align with Meta’s goals, including proposals for program/project approaches, frameworks, and resource needs
Collaborate with cross-functional teams, business units, and stakeholders to gather requirements, feedback, and ensure programmatic solutions align with their needs
Implement program/project management solutions to support teams in achieving deliverables on time and at the agreed level of quality, including communication plans, scope, risk management, and addressing roadblocks
Identify and align on exit criteria, ensuring seamless transition to teams responsible for ongoing management. Document all improvement activities, methodologies, changes implemented, and outcomes achieved. Disseminate findings, recommendations, and insights to relevant stakeholders
Develop and implement effective internal communications, including executive briefs, business reviews, and operational performance updates to keep stakeholders informed across functions and regions
Design and deliver external-facing communications for third-party Business Process Outsourcing vendors, ensuring materials are clear, accurate, and aligned with Meta's position
Provide high-level synthesis of complex information to support executive decision-making and develop clear, concise business communications
Prepare executive-level summaries and presentations that distill complex information into actionable insights and recommendations
Qualification
Required
12+ years of experience in program management and operations (contract or full-time roles)
Proven ability to shift priorities quickly while maintaining a high degree of organization and control
Strong analytical skills and data orientation, with experience solving ambiguous problems using data and providing actionable business insights
Clear and concise communication skills with executive stakeholders
Experience managing multiple projects with increasing dependencies in ambiguous or high-impact areas
Demonstrated expertise in using AI tools to build, optimize, and scale business processes and reporting structures
Preferred
Practical experience with AI, particularly in leveraging it to scale governance mechanisms
Bachelor's degree in business administration, operations management, project management, or related field
Certification in process improvement methodologies such as Lean Six Sigma, Kaizen or Agile
Proficiency in applying process improvement methodologies/frameworks to identify and resolve process issues, with proven outcomes
Familiarity with the technology industry, including content moderation and support or Trust & Safety operations
Benefits
We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.
Company
Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
1001-5000 employees
H1B Sponsorship
Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$42.5MKey Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M
Leadership Team
Sameer Kishore
President and Chief Executive Officer
Mayank K Agrawal
Chief Financial Officer
Recent News
2025-10-01
Company data provided by crunchbase