Tower Loan · 7 hours ago
customer service representative
New Iberia LA
Full-time
Onsite
New Grad, Entry LevelTower Loan is a trusted name in consumer finance, providing individuals with responsible access to credit for over 80 years. As a Customer Service Representative, you will deliver exceptional customer service, build relationships, and help customers find the right financial solutions while processing payments and loan applications.
Financial Services
Responsibilities
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions
Receive and process payments in customer accounts
Market to current, former, and potential customers to drive loan production
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc
Process loan applications and collect payments due
Perform all other duties as assigned
Qualification
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Benefits
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Company
Tower Loan
For over 90 years, we've been a trusted consumer finance company with over 260 locations across eight states.
Founded in 1936
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alexander Day
Deputy Chief Risk Officer
Carol Harrison
Executive Assistant to the CEO
Recent News
GlobeNewswire News Room
2025-03-11
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