Spokane Tribe Resort & Casino · 7 hours ago
Entertainment Department Coordinator
Airway Heights, WA
Full-time
Onsite
Entry Level
3+ years expSpokane Tribe Resort & Casino is seeking an Entertainment Department Coordinator to support the day-to-day operations of their Entertainment Department. This role involves providing administrative, logistical, and guest service support for entertainment events while maintaining professionalism and confidentiality.
Gambling & Casinos
Responsibilities
Practices, supports, and maintains the Mission, Vision, and Values of STRC
Provide exceptional internal and external guest service by demonstrating courtesy, professionalism, and responsiveness at all times
Serve as the main contact for entertainment inquiries and communications across departments and with external partners
Coordinate with artist management and tour representatives to advance all aspects of each show, ensuring logistics, hospitality, and production needs are accurately communicated and fulfilled
Support event coordination by consulting with internal stakeholders and vendors to establish goals, service needs, and timelines
Prepare, distribute, and maintain schedules, reports, and documentation for events and entertainment activities
Perform administrative functions such as data entry, correspondence, accounting support, and report preparation
Act as liaison between the Entertainment Department and other casino departments to ensure effective collaboration
Coordinate with Marketing to ensure promotional materials and communication needs are met
Monitor and replenish office supplies, manage purchasing requests, and coordinate travel arrangements
Assist with event setup and emergency procedures as required
Maintain awareness of company communications, policies, and initiatives by reviewing internal bulletins, signage, and newsletters
Maintain extreme professionalism and discretion when interacting with high-profile guests, performers, and public figures; ensure all interactions reflect positively on STRC and the Spokane Tribe of Indians
Perform other tasks assigned
Qualification
Required
High School diploma or GED
Must be at least twenty-one (21) years of age
Three (3) years of office administration experience in hospitality, events or entertainment environment
Strong organizational, multitasking, and time management skills in a fast-paced environment
Demonstrate excellent written and verbal communication skills with a professional demeanor. Read, write, and speak English fluently
Effective decision-making and problem-solving abilities, with a focus on guest satisfaction
Proven ability to work independently with minimal supervision while maintaining attention to detail
Strong interpersonal skills with a collaborative and positive attitude
Advanced skills using Microsoft Office Suite, Ticketing software and other related systems
Demonstrate ability to adapt to a changing work schedule, including nights, weekends, holidays, and special events
Maintain composure and professionalism in a dynamic entertainment environment
Strong guest service and problem-solving skills
Able to Multitask in a fast-paced environment
Tolerate areas containing varying noise, smoke, and temperature levels
Gaming License Required. Ability to secure and maintain applicable STRC Gaming License
Company
Spokane Tribe Resort & Casino
Spokane Tribe Resort & Casino is owned and operated by the Spokane Tribe of Indians, and is part of our gaming family along with Chewelah Casino and Two Rivers Casino Resort.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase